Richard Dyson

• Generated new business revenue within the EMEA North Mid-Market team for Shopify Plus across the UK, Sweden, Denmark & The Netherlands.
• Created Sales Opportunities from outbound prospecting efforts.
• Collaborated with AEs to strategise a book of business each quarter.
• Booked meetings through detailed qualification calls and exceeded KPI expectations through outbound strategies and utilising tech partners within the e-commerce space.
• Coordinated secondary calls with AEs, organising and outlining subsequent steps while ensuring accurate data management within the CRM.
• Identified and qualified new leads through multi-channel outreach, leveraging AI and building robust pipeline.
• Sourced, negotaited and co-signed one of Sunday Times Top 10 Fastest Growing Businesses in the UK 2025 through outbound.
• Spearheaded initiative with Shopify tech partner, collaborating to enhance revenue through strategic partner leverage. Strong ROI.
• Consistently assisted management with onboarding and training, providing feedback to management and wider team.

• Helped enterprise and commercial level businesses with their
  social media and consumer insight objectives.
• Collaborated with Account Executives across Enterprise & Mid-Market segments, driving new business revenue.
• Mastered various sales methodologies, enhancing effectiveness in prospecting and in depth discovery and qualification.
• Implemented advanced CRM and outbounding techniques for comprehensive client outreach and interaction enhancement.
• Promoted to Enterprise from Commercial within a 2 months due to showcasing exceptional; pipeline organisation, creative outreach and market intuition.
• Trusted to represent the company at multiple marketing events, utilising the time to drive new business interest and book meetings.

• Engaged & outbounded Enterprise level businesses alongside an Account Executive to drive new business for Adobe.
• Represented the Adobe Experience Cloud with particular focus
  towards Adobe Commerce Cloud the UK B2B/D2C market.
• Exercised high organisational & time management skills through consistently hitting KPI expectations of 80 calls a day in-between managing current pipeline, prospecting, leading & observing AE calls, CRM admin & organising next steps.

Senior Team Manager - Nov 2020 - Apr 2022

• Co-led onboarding process for the Online Academy.
• Conducted/planned teacher training and observed teacher performance.
• Programmed classes, tracked student progress and organised meetings with students.
• Worked alongside sales and admin team to ensure student success and satisfaction.

In-Company Team Leader - Sep 2019 - Nov 2020

• Met with companies to advertise and demonstrate the company methodology.
• Organised classes and oversaw student progress.
• Observed classes to ensure a high standard of teaching within the company.

English Language Teacher - Sep 2018 - Sep 2019

• Taught general and business English to all levels (A1-C2).

• Monitored safety protocols within school premises.
• Assisted in maintaining conditions of interior and exterior facilities.
• Ensured safe usage of resources throughout building.
• Coordinated with contractors for on-site operations.
• Responded to health and maintenance issues as needed.