Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Rian Henry

Brisbane

Summary

Results-driven and motivated professional with a proven track record in the retail sector and as a skilled mechanic. Combining a strong work ethic with a passion for delivering exceptional customer service, I possess a diverse set of skills, including trustworthiness, excellent communication, and a collaborative mindset.

In the retail industry, I have honed my ability to build rapport with customers, understand their needs, and provide tailored solutions, resulting in consistently high customer satisfaction rates. With a keen eye for detail, I have maintained accurate inventory records, ensuring optimal stock levels and minimizing discrepancies.

As a mechanic, I have demonstrated technical expertise and a commitment to excellence in diagnosing and repairing automotive issues. By leveraging my strong communication skills, I effectively explain complex mechanical concepts to customers, empowering them to make informed decisions. I thrive in a team-oriented environment, collaborating seamlessly with colleagues to streamline processes and achieve shared objectives.

Now, eager to contribute my skills and dedication to a hardworking and innovative team, I am seeking a new opportunity where I can make a significant impact. With my strong work ethic, trustworthiness, and customer-centric approach, I am confident in my ability to enhance overall team performance while maintaining a focus on delivering outstanding results

Overview

8
8
years of professional experience

Work history

Car Breaker

Creevagh Car Breakers
Derry, Derry City and Strabane
03.2015 - 05.2023
  • Protected against accidents by carefully handling tools and chemicals.
  • Assisted customers with loading and unloading vehicles from ramps.
  • Purchased new parts and monitored inventory.
  • Documented work logs and repairs to maintain accurate records.
  • Provided consultation regarding maintenance and preventative procedures to clients.
  • I was able to demonstrate my comprehensive understanding of automotive parts for numerous automobile brands, models, and their parts. This allowed me to demonstrate my ability to recognise and classify various parts, including as engines, transmissions, electrical components, and body panels.
  • I was able to demonstrate my proficiency in carefully extracting important and salvageable parts from vehicles. Here, I was able to demonstrate my understanding of the right equipment and methods for disassembling automobiles while protecting the integrity of the parts.
  • I am skilled in organising and managing inventory systems. This gave me the chance to demonstrate my proficiency with computerised inventory management systems, maintaining correct records, and cataloguing parts.
  • I can complete tasks quickly and on schedule. This is demonstrated by my capacity for setting priorities, controlling workloads, and managing several projects at once.
  • I was able to put my expertise for delivering outstanding client service to use through my direct contact with clients. I answered questions, helped clients identify the correct parts, and dealt with problems in a professional manner.
  • This demonstrated that I was dependable and trustworthy in managing the business's financial components and overall operations in situations when I would be left in charge of the business.
  • I was able to obtain expertise handling money, carrying out financial transactions, keeping accurate records, and taking charge and being responsible for the business's flawless running. As a result, I was in charge of managing a group of people, offering direction, and making sure that duties were assigned effectively.

Retail Sales Assistant

TK Maxx
Derry , Derry City and Strabane
12.2014 - 01.2015
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Adhered to company procedures and guidelines to maintain compliance.
  • Participated in staff meetings to develop strategies in selling.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Education

GCSEs -

Lumen Christi College
Derry
2009 - 2014

AS Levels -

Foyle College
Derry
2014 - 2016

Skills

  • Listening - This Skill is transferable across a wide range of jobs Through my work I have dealt with costumers on a daily basis and carefully took the time to understand and appreciate the situation at hand
  • Teamwork and Collaboration - I have worked both independently and as part of a team and I have thrived in both situations I am able to guide my co-workers and along with my excellent communication skills we are able to get the job doing efficiently and effectively
  • Flexible and Adaptable - I pride myself on my flexibility and adaptability as I can stay clam under pressure and adapt to different ways of learning and working I can quickly find solutions to problems which may arise within the job and I am able to quickly adapt to new circumstances as they arise I have gained experience of this through both my previous roles in working with the public
  • Excellent Communication - I feel I can get my point across clearly and concisely I can read and react to body language therefore keeping costumers calm in certain situations and make them feel at ease

Languages

English
Native

Timeline

Car Breaker

Creevagh Car Breakers
03.2015 - 05.2023

Retail Sales Assistant

TK Maxx
12.2014 - 01.2015

GCSEs -

Lumen Christi College
2009 - 2014

AS Levels -

Foyle College
2014 - 2016
Rian Henry