Rhiana Gomila
Staines,Surrey
Summary
Focused individual who's familiar with engaging and connecting with customers, who has a determined, 'can-do' mentality and a strong sense of dedication. Committed to helping others, anticipating needs, and being as efficient as possible. Seeking to acquire and maintain a part-time position that offers professional challenges utilising: interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Ride host
Merlin Entertainments
Chertsey, Surrey
02.2024 - 08.2024
- Assisted visitors onto and off rides safely, enhancing customer satisfaction levels.
- Handled emergency situations calmly, ensuring guest wellbeing at all times.
- Upheld highest standards of health and safety at all times, minimising risk.
- Maintained order amongst large crowds, facilitating a pleasant environment for all guests.
- Supported team members during peak hours to manage visitor flow effectively.
- Worked flexible shifts including weekends and holidays, meeting business demand efficiently.
- Provided excellent customer service for a friendly and enjoyable park experience.
Work experience
Fix radio
Vauxhall, City of London
07.2024 - 07.2024
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Created PowerPoints and presentations while shadowing key roles in the station.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Work experience
Bupa
Staines upon Thames, Surrey
01.2023 - 01.2023
- Shadowed a manager for a week, and helped make PowerPoints, organize personal data, sat in on meetings and observed calls.
Education
9 GCSE's Grades 4-9 - Mathematics, English language and literature, Combined science, Geography, Design Technology, Media studies, Spanish
Herschel Grammar school
Slough 09.2018 - 06.2023
3 A-Levels - Classic Civilizations, Psychology, Media Studies
Strode’s college
Egham, Surrey 09.2023 - 05.2025
Bachelor of Science - Psychology
Bath Spa University
Bath 09.2025 -
Skills
- Communication skills
- Active listening
- Computer skills
- Problem-solving
- Time management
- Attention to detail
- Teamwork
- Organization
- Leadership
- If-Needed flexibility
- Adherence to guidelines
- Customer care excellence
- Patience under pressure
- Conflict management
- Customer service training
Timeline
Bachelor of Science - Psychology
Bath Spa University
09.2025 -
Work experience
Fix radio
07.2024 - 07.2024
Ride host
Merlin Entertainments
02.2024 - 08.2024
3 A-Levels - Classic Civilizations, Psychology, Media Studies
Strode’s college
09.2023 - 05.2025
Work experience
Bupa
01.2023 - 01.2023
9 GCSE's Grades 4-9 - Mathematics, English language and literature, Combined science, Geography, Design Technology, Media studies, Spanish
Herschel Grammar school
09.2018 - 06.2023