Rheanne Butterfield
Heywood,England
Summary
I'm a motivated and hardworking individual with hands-on experience in customer service, retail, animal care, and hairdressing. Currently working in a boarding kennels role, providing high standards of care for animals, alongside voluntary work in a professional salon environment.
I am confident in dealing with customers and clients, answering phone calls, dealing with payments and have strong communication and organisational skills. Able to work efficiently in fast-paced environments, remain calm under pressure, and consistently deliver high-quality service. A reliable team player with a positive attitude and a willingness to learn and develop new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Salon assistant (voluntary, NVQ level 2 training)
Melissa Janes Salon
Bury , Greater Manchester
2024.09 - 2026.03
- Supported stylists during client appointments
- Managed bookings using computer scheduling systems
- Answered phone calls and communicated professionally with clients
- Carried out shampooing, treatments, styling, cutting, and colouring
- Prepared workstations and maintained salon cleanliness
- Taking payments and dealing with money when a client is ready to pay
- Greeting clients when they come in for their appointment
Animal care assistant
Birch Pet Hotel
Heywood, Greater Manchester
2022.06 - 2026.03
- Provide daily care for dogs and other animals, including feeding, exercising, grooming, and cleaning
- Maintain high standards of cleanliness across kennels and outdoor areas
- Monitor animal behaviour and wellbeing to ensure a safe environment
- Communicate effectively with team members regarding routines and care needs
- Confidently handle animals with different temperaments and requirements
- Conducted routine checks on animals' wellbeing throughout the day.
Customer service assistant
At my family's farm shop, Higher barn farm
Heywood, Greater Manchester
2021.05 - 2022.05
- Operated tills and processed customer transactions accurately
- Delivered friendly and helpful customer service
- Restocked shelves and ensured correct stock rotation
- Assisted with pricing, deliveries, and general shop duties
- Maintained clean and well-presented shop displays
Education
GCSEs -
Newhouse Academy
Heywood 09/2018 - 06/2023
Hopwood Hall College
Middleton 09/2023 - 06/2024
Melissa Janes Salon
Bury 09/2024 -
Skills
- Answering phone calls in a friendly and professional manner
- Customer service & communication
- Appointment booking & computer systems
- Cash handling & till operation
- Stock rotation & visual merchandising
- Teamwork & adaptability
- Time management & organisation
- Confident handling of animals
-Reliable and on-time
-Good working towards deadlines and completing multiple tasks at a time
Affiliations
- Going to the gym
- Horse riding
Certification
Full UK driving license since June 2024.
Timeline
Salon assistant (voluntary, NVQ level 2 training)
Melissa Janes Salon
2024.09 - 2026.03
Animal care assistant
Birch Pet Hotel
2022.06 - 2026.03
Customer service assistant
At my family's farm shop, Higher barn farm
2021.05 - 2022.05
GCSEs -
Newhouse Academy
09/2018 - 06/2023
Hopwood Hall College
09/2023 - 06/2024
Melissa Janes Salon
09/2024 -