Ava Norton
Bromley, England, United Kingdom,United Kingdom
Summary
Reliable and dedicated individual with skills in first aid coupled with excellent communication and quick decision-making. Skilled in maintaining safe environments and ensuring well-being of all. Ready to contribute to make a positive impact in a lifeguarding role.
Engaging Waitress with ability to articulate and help customers make menu choices. Self-motivated individual offering excellent skills in guest relations with a good work ethic.
Overview
2
2
years of professional experience
Work history
Voluntary Beauty Salon Assistant
Retreat
Bromley, Kent
2024.06 - 2024.07
- Helped increase salon's efficiency by maintaining stock levels of beauty products.
- Maintained clean work stations for enhanced hygiene standards.
- Promoted salon products.
- Cleaning floors and tidying rooms.
Market stall trader
LYF Organics
Bromley
2023.03 - 2023.12
- Managed cash transactions with accuracy, ensuring financial integrity.
- Set up and broke down stall each day, ensuring safe storage of goods overnight.
- Adapted selling approach to meet diverse customer needs.
- Maintained stock levels for continuous product availability.
- Built rapport with regular customers fostering loyalty and repeat business.
- Collected payments efficiently, promoting smooth transactions.
- Packaged purchases neatly, enhancing customer satisfaction.
Waitress
Y'S Ltd
Bexley, Kent
2022.05 - 2023.08
- Worked adhoc over a 15mth period
- Managed table settings for enhanced dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Prepared tables for guests and reset tables between customers.
- Enhanced guest satisfaction through attentive and prompt service.
- Maintained clean and organised dining area for customer comfort.
- Improved customer satisfaction by providing efficient and friendly service.
- Accommodated special event needs, provided customised services for parties.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained high standards of cleanliness by thoroughly washing kitchen utensils.
- Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning.
Education
GCSEs -
Bullerswood School For Girls
Kent 2020.09 - 2025.06
A-Levels - National Pool Lifeguard Qualification
Royal Life Saving Society UK
Kent 2025.07 - 2025.07
Travel & Tourism
North Kent Campus Tonbridge
Tonbridge, Kent 2025.09 -
Skills
Customer Service & Communication
- Experienced in fast-paced hospitality environments, serving customers efficiently while maintaining a friendly and professional manner
- Skilled at engaging with diverse customers at market stalls, explaining product benefits and building rapport to drive sales
- Confident communicator able to adapt approach for different age groups and situations
Safety & Responsibility
- Qualified lifeguard with training in water safety, emergency response, and first aid
- Proven ability to remain calm under pressure and make quick decisions in critical situations
- Strong awareness of health and safety protocols across different work environments
Sales & Entrepreneurship
- Hands-on experience running a market stall, managing inventory, handling cash transactions, and achieving sales targets
- Knowledge of skincare products with ability to provide product recommendations based on customer needs
- Self-motivated with understanding of retail operations and customer engagement strategies
Teamwork & Reliability
- Dependable team player who works well in collaborative environments
- Flexible and adaptable, comfortable working weekends and varied hours
- Strong work ethic with experience balancing multiple job responsibilities
Practical Abilities
- Excellent time management and organizational skills developed through juggling work, studies, and training
- Cash handling and basic financial transaction experience
- Physical fitness and stamina from lifeguarding duties
References
References available upon request.
Timeline
Travel & Tourism
North Kent Campus Tonbridge
2025.09 -
A-Levels - National Pool Lifeguard Qualification
Royal Life Saving Society UK
2025.07 - 2025.07
Voluntary Beauty Salon Assistant
Retreat
2024.06 - 2024.07
Market stall trader
LYF Organics
2023.03 - 2023.12
Waitress
Y'S Ltd
2022.05 - 2023.08
GCSEs -
Bullerswood School For Girls
2020.09 - 2025.06