Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Ava Norton

Bromley, England, United Kingdom,United Kingdom

Summary

Reliable and dedicated individual with skills in first aid coupled with excellent communication and quick decision-making. Skilled in maintaining safe environments and ensuring well-being of all. Ready to contribute to make a positive impact in a lifeguarding role.


Engaging Waitress with ability to articulate and help customers make menu choices. Self-motivated individual offering excellent skills in guest relations with a good work ethic.

Overview

2
2
years of professional experience

Work history

Voluntary Beauty Salon Assistant

Retreat
Bromley, Kent
06.2024 - 07.2024
  • Helped increase salon's efficiency by maintaining stock levels of beauty products.
  • Maintained clean work stations for enhanced hygiene standards.
  • Promoted salon products.
  • Cleaning floors and tidying rooms.

Market stall trader

LYF Organics
Bromley
03.2023 - 12.2023
  • Managed cash transactions with accuracy, ensuring financial integrity.
  • Set up and broke down stall each day, ensuring safe storage of goods overnight.
  • Adapted selling approach to meet diverse customer needs.
  • Maintained stock levels for continuous product availability.
  • Built rapport with regular customers fostering loyalty and repeat business.
  • Collected payments efficiently, promoting smooth transactions.
  • Packaged purchases neatly, enhancing customer satisfaction.

Waitress

Y'S Ltd
Bexley, Kent
05.2022 - 08.2023
  • Worked adhoc over a 15mth period
  • Managed table settings for enhanced dining experience.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Prepared tables for guests and reset tables between customers.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Maintained clean and organised dining area for customer comfort.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Accommodated special event needs, provided customised services for parties.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Maintained high standards of cleanliness by thoroughly washing kitchen utensils.
  • Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning.

Education

GCSEs -

Bullerswood School For Girls
Kent
09.2020 - 06.2025

A-Levels - National Pool Lifeguard Qualification

Royal Life Saving Society UK
Kent
07.2025 - 07.2025

Travel & Tourism

North Kent Campus Tonbridge
Tonbridge, Kent
09.2025 -

Skills

Customer Service & Communication

  • Experienced in fast-paced hospitality environments, serving customers efficiently while maintaining a friendly and professional manner
  • Skilled at engaging with diverse customers at market stalls, explaining product benefits and building rapport to drive sales
  • Confident communicator able to adapt approach for different age groups and situations


Safety & Responsibility

  • Qualified lifeguard with training in water safety, emergency response, and first aid
  • Proven ability to remain calm under pressure and make quick decisions in critical situations
  • Strong awareness of health and safety protocols across different work environments


Sales & Entrepreneurship

  • Hands-on experience running a market stall, managing inventory, handling cash transactions, and achieving sales targets
  • Knowledge of skincare products with ability to provide product recommendations based on customer needs
  • Self-motivated with understanding of retail operations and customer engagement strategies


Teamwork & Reliability

  • Dependable team player who works well in collaborative environments
  • Flexible and adaptable, comfortable working weekends and varied hours
  • Strong work ethic with experience balancing multiple job responsibilities


Practical Abilities

  • Excellent time management and organizational skills developed through juggling work, studies, and training
  • Cash handling and basic financial transaction experience
  • Physical fitness and stamina from lifeguarding duties


References

References available upon request.

Timeline

Travel & Tourism

North Kent Campus Tonbridge
09.2025 -

A-Levels - National Pool Lifeguard Qualification

Royal Life Saving Society UK
07.2025 - 07.2025

Voluntary Beauty Salon Assistant

Retreat
06.2024 - 07.2024

Market stall trader

LYF Organics
03.2023 - 12.2023

Waitress

Y'S Ltd
05.2022 - 08.2023

GCSEs -

Bullerswood School For Girls
09.2020 - 06.2025
Ava Norton