Reuben Jeanne
Jersey,St Helier
Summary
Engaged professional with expertise in customer service, sales, and social media management. Skilled in media production, including using Photoshop and video editing with Adobe Premiere Pro and After Effects. I have strong time management skills and am focused on health and safety compliance while fostering supportive environments, ready to contribute to roles that promote continuous learning and professional development.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Cafe Assistant
The Line Up Cafe
Jersey, St Ouens
2020.09 - Current
- Facilitated enjoyable customer experience by providing friendly, attentive and proactive customer service.
- Prepared drinks for customer orders such as coffees, teas, speciality drinks and cold beverages.
- Confidently operated till, providing correct change for cash purposes.
- Maintained hygiene standards by thoroughly cleaning tables, chairs and public areas after use.
- Cleaned and organised utensils, dishes, and glasses to ensure readiness for customer service.
- Assisted kitchen with food preparation, including making sandwiches and plating snacks to support service efficiency.
- Organised ingredients and restocked supplies in anticipation of busy periods to ensure seamless service.
- Ensured adequate stock levels of drinks, food and other supplies by conducting stock counts.
- Stored food according to safety procedures, protecting from spoilage and preventing waste.
- Worked part-time in Jersey during school and university breaks to gain practical experience.
Delivery Driver
Wok Fusion
Jersey, St Helier
2022.02 - 2022.07
- Executed daily food deliveries, ensuring timely and accurate service to customers.
- Optimised routes to consistently meet schedule targets and enhance customer satisfaction.
- Planned efficient and safe routes using maps and GPS systems to minimise travel time.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Operated motor vehicles safely and in line with UK Highway Code.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
- Calculated fees owed and collected payments from customers.
Cashier
Wok Fusion
Jersey, St Helier
2022.02 - 2022.07
- Smoothly processed incoming orders, handling over 20 transactions per day with exceptional accuracy.
- Assisted customers with item requests by answering questions and providing product advice to enhance satisfaction.
- Ensured clean, tidy, and organised checkout areas to create a welcoming environment.
- Completed cross-training to provide support across multiple departments, maintaining smooth store operations during busy periods.
- Organised shop floor and storage areas to ensure cleanliness and order.
- Collaborated with front-of-house staff to enhance customer experiences through effective communication.
Education
De La Salle College
JerseyGCSEs -
Hautlieu School
JerseyA-Levels -
Hautlieu School
JerseyBachelor of Arts - Media Production
De Montfort University
Leicester 2023.09 - 2025.06
Skills
- Customer service
- Customer support
- Sales techniques
- Health and safety compliant
- Social media management
- Media production skills
- Time management skills
- Attentive and proactive
- Outgoing and enthusiastic
- Confident and bubbly
- Eager learner
- Photoshop proficiency
- Video editing proficiency
- Web traffic growth
- Graphic design basics
- Audience engagement techniques
Timeline
Bachelor of Arts - Media Production
De Montfort University
2023.09 - 2025.06
Delivery Driver
Wok Fusion
2022.02 - 2022.07
Cashier
Wok Fusion
2022.02 - 2022.07
Cafe Assistant
The Line Up Cafe
2020.09 - Current
GCSEs -
Hautlieu School
A-Levels -
Hautlieu School
De La Salle College