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Experienced manager predominantly in the hospitality sector and administrative setting, skilled in driving operational success, exceptional front of house etiquette with strong customer service background. Demonstrates strong leadership abilities, effective team management, and a commitment to service excellence. Knowledgeable in financial forecasting and staff recruitment, ready to contribute to a dynamic team. Educated in neurodiversity with a strong interest in understanding Autism. Ready to start with immediate effect!

Dynamic and results-oriented professional with extensive experience in event planning and hospitality management. Excelled in roles requiring the coordination of employees and volunteers, Renowned for exceptional event planning expertise and fostering positive relationships, demonstrating both hard and soft skills critical to employer success.

Motivated and detail-oriented professional with a Bachelor's degree in Business Studies and a strong background in restaurant management and customer service. Skilled in managing operations, handling client interactions, and ensuring high levels of customer satisfaction. Adept at staff recruitment and development, cost management, and resolving issues promptly. Fluent in three languages and recognized for strong leadership, multitasking, and exceptional communication skills. Proficient in Microsoft Office and committed to contributing to a dynamic team.

Great leadership and collaboration skills – ability to work well with others and with multi-disciplinary teams, promoting healthy relationships and building strong team dynamics I understand the importance of effective communication within the team and always strive to communicate effectively with other team.
members & communicate effectively with patients and carers I can adapt to people’s needs for alternative methods of communication and respond accordingly Coaching style of management – resilient & influencing 15 years HR/office management experience – lead, motivated and trained a team of 30 receptionist Customer orientation – focus on the end users and customer needs; ability to set expectations and meet them with high quality and dependability Results orientation – ability to prioritise work and meet deadlines whilst delivering high quality outcomes Change adoption – ability and willingness to proactively accept and drive change to accomplish positive outcomes Ability to identify, analyse and resolve problems and follow through to completion Good interpersonal skills, confident communicating at all levels Good planning and organising skills with ability to deliver to plan and deadlines Able to demonstrate corporate values: integrity, teamwork, respect, confidentiality and Professionalism Always have a positive mental attitude towards any crisis situation often leading by example following company policy and procedures. A successful track record for identifying, selecting, developing talent. A clear and persuasive communicator to staff and doctors in positive or negative situations, both verbally and in writing. Demonstrates ability to actively listen to customers, management, and staff and deliver on their needs. Able to interpret office financials and reacts accordingly to opportunities Always show the ability to hold self and others accountable by setting the right expectations and monitoring projected and accomplished goals Thriving under pressured and in fast paced environments.
From May 2020 - on going full time carer (Granma) and parent. My son is now 3 years old and attending school nursery.

Renu Jaspal

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Reception manager

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NVQ Level 2 - Business

Generative AI: Forecasting Disruption - Artificial Intelligence

Google Project Management - Project Management

Introduction to AI - Artificial Intelligence

Microsoft 365 Essentials - Computing

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Microsoft 365 Essentials - Computing

Generative AI: Forecasting Disruption - Artificial Intelligence

Google Project Management - Project Management

Introduction to AI - Artificial Intelligence

Reception manager

NVQ Level 2 - Business

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