Reece Cole
North London,ENG
Summary
I am a charismatic and driven individual with background in customer service and hospitality. I possess strong communication and problem-solving skills, paired with ability to work well under pressure. I aims to create memorable experiences and contribute to thriving bar environment.
Friendly and outgoing with a knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to bartending roles. Over the few years behind a bar I've gained great knowledge in mixology and I believe that my hard work and dedication will be a great addition to any work place.
Anytime I haven't been working I focus my dream as a musician, music has been a escape my whole life and I am very passionate about it.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
All Star Lanes
London, Greater London
11.2023 - 02.2024
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
- Handled cash transactions securely minimising risk of theft or fraud.
- Created an inviting atmosphere through friendly interaction with customers.
- Provided excellent service to customers, resulting in repeat business.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Processed payments accurately reducing discrepancies at end of shift tallying.
Landscaper/Labourer
Landscape Construction-Kent
Maidstone, Kent
02.2021 - 02.2025
- Been an on and off landscaper for the past 3 years
- Undertook additional training to broaden skillset and increase versatility on-site.
- Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
- Showed punctuality and reliability, never missed a day of work.
- Carried out minor repairs when necessary, reducing downtime due to equipment malfunctions.
- Demonstrated excellent teamwork skills whilst carrying out manual tasks.
- Followed all safety procedures for accident-free working conditions.
- Ensured tools were correctly maintained for optimal usage during projects.
- Loaded and unloaded building materials, aiding in maintaining orderly workspace.
- Improved site cleanliness by regularly removing debris and waste materials.
Bart supervisor
N1 bar
London, Greater London
05.2023 - 10.2023
- Assisted in the recruitment process for hiring quality staff members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Fostered a positive work culture to boost employee morale.
- Provided constructive feedback to staff for improved performance levels.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Managed daily operations to increase productivity.
- Trained new hires and set up mentoring relationships to drive team performance.
Bar manager
Yasho
Croydon, City of London
01.2023 - 05.2023
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Monitored stock levels to avoid any potential shortages during peak hours.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Planned staff rotas to meet customer demand whilst remaining under budget.
- Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
Bartender
Bar Salsa
soho, City of London
08.2022 - 09.2022
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Built and maintained displays of spirits, enticing guests to make purchases.
Bartender
Simmons Bar
soho
06.2022 - 08.2022
- Changed beer kegs when needed to ensure uninterrupted service during peak times.
- Helped reduce waste by effectively managing inventory levels at the bar.
- Ensured smooth operation of the bar with stocking and replenishing supplies.
- Assisted bartenders in creating cocktails for enhanced customer satisfaction.
- Maintained cleanliness of bar area by regular cleaning and sanitising.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Warehouse worker
Ups warehouse
Southend-on-Sea, Essex
09.2020 - 12.2020
- Loading lorry's
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Streamlined workflow by creating efficient goods organisation system.
- Conducted forklift operations for safe and timely transport of goods.
- Kept warehouse clean, ensuring a safe working environment.
Bike mechanic
bikebase
Southend-on-Sea, Essex
06.2019 - 07.2020
- Diagnosed technical issues for efficient resolution.
- Solved customer complaints with timely bike repairs.
- Kept up-to-date with latest trends in bicycle technology, provided modern solutions to clients.
- Serviced bicycles and other non-motorized transport equipment.
- Test drove bicycles after repairs to confirm resolution of reported problems.
- Used hand tools to make performance-enhancing adjustments
Education
GCSEs - Business management
South Essex College
Southend-on-Sea 09.2019 - 05.2020
Skills
Night shift availability
- Cellar management
- Cocktail preparation
- Positive attitude
- Customer engagement
- Money handling
- People Management
- Speed pouring technique
- Beer pouring proficiency
- Beverage serving techniques
- Knowledge of drink recipes
- Glassware cleaning
- Hygiene standards adherence
- Sales persuasion
- Knowledge on draught systems
- Determination
- Listening aptitude
- Heavy machinery handling
- Team player
- Construction basics
- Punctuality
- Bartending experience
- Customer Service
- Payment Processing
- Product knowledge
Affiliations
- In my free time I am a musician and I am very passionate when it come to anything to do with music
- I love working out, being in the gym is my happy place
Timeline
Bartender
All Star Lanes
11.2023 - 02.2024
Bart supervisor
N1 bar
05.2023 - 10.2023
Bar manager
Yasho
01.2023 - 05.2023
Bartender
Bar Salsa
08.2022 - 09.2022
Bartender
Simmons Bar
06.2022 - 08.2022
Landscaper/Labourer
Landscape Construction-Kent
02.2021 - 02.2025
Warehouse worker
Ups warehouse
09.2020 - 12.2020
GCSEs - Business management
South Essex College
09.2019 - 05.2020
Bike mechanic
bikebase
06.2019 - 07.2020
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