Dedicated and personable professional with a background as a primary school teaching assistant, bringing strong communication, organisation, and problem-solving skills to a dynamic environment. Experienced in working under pressure, managing multiple responsibilities, and maintaining a positive and approachable demeanour. Skilled in building relationships with diverse individuals, handling conflict with professionalism, and creating supportive experiences—qualities directly transferable to customer service. Highly adaptable, quick to learn new systems and processes, and committed to delivering excellent service and contributing to team success in a fast-pace work environment.