Ravijot Kaur
West Bromwich ,West Midlands
Summary
Flexible individual with high level of professionalism, patience and productivity. Possess goal of acquiring leadership skills and maintaining customer loyalty. Self-driven and motivated to go extra mile to serve and assist team.
Strategic Retail Manager with vast experience in marketing and management. Proven track record to meet short-term and long-term goals. Proficient in cultivating, fostering and leveraging customer relationships.
Offering strong leadership, customer service, and communication skills, with knack for team collaboration and problem-solving.
Overview
1
1
Language
5
5
years of professional experience
Work history
Retail manager and Post office clerk
Spar (JSC STORES. Ltd)
Birmingham , West midlands
2023.10 - 2026.07
- Organised special events and promotions to drive traffic and increase sales volume.
- Coordinated promotional activities for achieving higher brand visibility on the shop floor.
- Delivered exceptional service standards by promoting team collaboration and commitment.
- Maintained health and safety standards to ensure safe shopping environment for customers.
Assisted in recruiting, hiring and onboarding store staff.
Retail assistant
Costcutter (harshwin retail ltd.)
Halesowen , Midlands
2021.09 - 2023.10
- Supported team members for improved operational efficiency.
- Maintained clean shop floor, promoting welcoming environment.
- Helped in setup of special events and promotional activities within store.
- Assisted in stock replenishment to maintain store appearance.
- Provided coverage during peak times to manage customer flow effectively.
- Handled transactions, maintaining accurate till records.
- Boosted sales through suggestive selling techniques.
- Organised displays to promote inventory and encourage customer purchases.
Education
Diploma of Higher Education - BA BUSINESS MANAGEMENT
Middlesex university
London01.2022
Skills
- Digital pos systems mastery
- Product ordering procedures
- Staff development
- Cash-handling expertise
- Staff mentorship and training
- Staff rota management
- Communication effectiveness
- Financial reporting accuracy
- Merchandising plan execution
- Inventory management expertise
- Data analysis and interpretation
- Security protocols familiarity
- Stock management techniques
Languages
English
Upper intermediate (B2)
A1
Additional Information
Reading novels
References
References available upon request
Timeline
Retail manager and Post office clerk
Spar (JSC STORES. Ltd)
2023.10 - 2026.07
Retail assistant
Costcutter (harshwin retail ltd.)
2021.09 - 2023.10
Diploma of Higher Education - BA BUSINESS MANAGEMENT
Middlesex university