Raul Tirado-Munoz
Woldingham,Surrey
Summary
Emerging IT professional eager to contribute immediate value in support roles. High-level awareness of emerging technological trends and industry advancements. Thrives in autonomous environments with solid work ethic and history of self-motivated goal achievement.
Proactive individual known for problem-solving abilities and keen interest in technology. Skilled in troubleshooting hardware and software issues, with strong communication and analytical skills. Ready to contribute to business operations and support team success.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Special Needs Caregiver
Private household
Aldershot, Hampshire
09.2022 - 12.2024
- Personal care and daily living assistance: bathing, dressing, feeding, meal preparation and toileting.
- Mobility Assistance: movement and transfers, physical assistance and monitoring for safety.
- Social and emotional support: offering companionship, promoting social skills and helping behavioural support.
- Educational support: helping with homework or school-related tasks. Educational support: helping with homework or school-related tasks.
- Household management and environment setup: maintaining a safe environment, cleaning, organising and laundry and housekeeping support.
Storekeeper
Agrupacion de Cooperativas del Valle del Jerte
Plasencia, Extremadura, Spain
05.2022 - 08.2022
- Inventory management: organise stock for easy accessibility and efficient space utilisation.
- Storage and organisation: store goods in an orderly manner, ensuring proper labelling and categorization; implement best practices for safe and efficient storage, including temperature control or handling hazardous materials when required and ensure compliance with safety and health regulations in storage areas.
- Issuing and dispatching stock: prepare and issue materials or products as per internal or external requests.
- Maintenance and upkeep: keep the storage area clean, organised, and free of hazards; monitor the condition of stored items and take necessary action to prevent spoilage, damage, or obsolescence; maintain tools and equipment used in the store.
- Security and accountability: Ensure that the storage area is secure from theft, loss, or unauthorised access and take accountability for the stock under their care, including implementing measures to minimise shrinkage.
Special Needs Caregiver
Private household
Aldershot, Hampshire
08.2020 - 04.2022
- Personal care and daily living assistance: bathing, dressing, feeding, meal preparation and toileting.
- Mobility Assistance: movement and transfers, physical assistance and monitoring for safety.
- Social and emotional support: offering companionship, promoting social skills and helping behavioural support.
- Educational support: helping with homework or school-related tasks. Educational support: helping with homework or school-related tasks.
- Household management and environment setup: maintaining a safe environment, cleaning, organising and laundry and housekeeping support.
Storekeeper
Agrupacion de Cooperativas del Valle del Jerte
Plasencia, Extremadura, Spain
06.2020 - 07.2020
- Inventory management: organise stock for easy accessibility and efficient space utilisation.
- Storage and organisation: store goods in an orderly manner, ensuring proper labelling and categorization; implement best practices for safe and efficient storage, including temperature control or handling hazardous materials when required and ensure compliance with safety and health regulations in storage areas.
- Issuing and dispatching stock: prepare and issue materials or products as per internal or external requests.
- Maintenance and upkeep: keep the storage area clean, organised, and free of hazards; monitor the condition of stored items and take necessary action to prevent spoilage, damage, or obsolescence; maintain tools and equipment used in the store.
- Security and accountability: Ensure that the storage area is secure from theft, loss, or unauthorised access and take accountability for the stock under their care, including implementing measures to minimise shrinkage.
Storekeeper
Agrupacion de Cooperativas del Valle del Jerte
Plasencia, Extremadura, Spain
07.2019 - 08.2019
- Inventory management: organise stock for easy accessibility and efficient space utilisation.
- Storage and organisation: store goods in an orderly manner, ensuring proper labelling and categorization; implement best practices for safe and efficient storage, including temperature control or handling hazardous materials when required and ensure compliance with safety and health regulations in storage areas.
- Issuing and dispatching stock: prepare and issue materials or products as per internal or external requests.
- Maintenance and upkeep: keep the storage area clean, organised, and free of hazards; monitor the condition of stored items and take necessary action to prevent spoilage, damage, or obsolescence; maintain tools and equipment used in the store.
- Security and accountability: Ensure that the storage area is secure from theft, loss, or unauthorised access and take accountability for the stock under their care, including implementing measures to minimise shrinkage.
Apprentice IT Technician
FORMANORTEX
Plasencia, Extremadura, Spain
03.2019 - 07.2019
- Operating Systems: Windows 10/11, macOS, Linux
- Hardware Support: Installation, troubleshooting, and repair of desktops, laptops, printers, and peripherals
- Networking: DNS, DHCP, VPNs, Wi-Fi troubleshooting, router/switch setup
- Security: Antivirus installation, firewalls, Linux encryption
- Active Directory & User Management: User account setup, permissions, password resets
- Helpdesk Support: Remote support (TeamViewer, RDP)
- Cloud Services: Google Workspace, Microsoft 365, OneDrive, cloud backups
- Communication: Clear and effective communication with end users, both technical and non-technical
- Problem Solving: Root cause analysis, efficient troubleshooting and solution implementation
Education
Higher National Diploma - Computing and IT
I.E.S. Javier Garcia Tellez
Plasencia, Spain 09.2019 - 07.2020
NVQ Level 3 - Computing and IT
I.E.S. Valle del Jerte Plasencia
Plasencia, Spain 09.2017 - 06.2019
GCSEs - Computing and IT
I.E.S. Valle del Jerte Plasencia
Plasencia, Spain 09.2015 - 08.2017
Skills
- Software issue diagnosis
- Network troubleshooting
- Exceptional communicator
- Data processing
- Knowledgeable in Mac systems
- Customer support needs assessment
- Software diagnosis
- Technical issues analysis
- Skilled in TCP/IP and WAN
- Data entry
- Application installations
- Desktop support
- Windows XP/Vista
- Device management tools
- Microsoft Office 360
- First-line IT support
- Problem-solving
Affiliations
- Chess
- Rubik cubes
Languages
Spanish
Native
English
Upper intermediate
References
References available upon request.
Timeline
Special Needs Caregiver
Private household
09.2022 - 12.2024
Storekeeper
Agrupacion de Cooperativas del Valle del Jerte
05.2022 - 08.2022
Special Needs Caregiver
Private household
08.2020 - 04.2022
Storekeeper
Agrupacion de Cooperativas del Valle del Jerte
06.2020 - 07.2020
Higher National Diploma - Computing and IT
I.E.S. Javier Garcia Tellez
09.2019 - 07.2020
Storekeeper
Agrupacion de Cooperativas del Valle del Jerte
07.2019 - 08.2019
Apprentice IT Technician
FORMANORTEX
03.2019 - 07.2019
NVQ Level 3 - Computing and IT
I.E.S. Valle del Jerte Plasencia
09.2017 - 06.2019
GCSEs - Computing and IT
I.E.S. Valle del Jerte Plasencia
09.2015 - 08.2017
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