Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Rana Noury

Summary

Competent field worker skilled in effectively promoting products and services in door-to-door or one-on-one sales environment. Knowledgeable about business processes and strategies for maximizing success. An impassioned and well-rounded individual who is able to offer a superlative level of service through her commitment, integrity, self-awareness, vision and discipline and orderly individual who attains a remarkable work ethic and will to acquire, study and master. I take pride in leaving any customer I have dealt with satisfied.

Overview

3
3
years of professional experience

Work history

Agency Worker

Delaware north
London
08.2023 - Current
  • Adapted work hours and job position to suit changing business needs.
  • Maintained efficiencies during peak hours by preparing food items in advance.
  • Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.

Agency Worker

Counstellation
London
12.2022 - Current
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Business Owner

TWINKICKZ
London
12.2022 - Current
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Resell trainers, high end items, clothes etc to our clientele
  • Directed development and implementation of business and product marketing campaigns.

Surveyor

Gowing Law solicitors
London
07.2022 - 10.2023
  • Supervised and guided field staff to perform tasks and follow protocols.
  • Made proactive adjustments to policies and procedures to meet changing demands.
  • Built customer rapport quickly to deliver personalised, engaging sales pitches.
  • Assessed previous records and identified evidence to determine data accuracy.
  • Left calling cards for absent residents to promote follow-up appointments.
  • Directed and mentored junior canvassers to improve team capabilities.

Canvasser

Tenant support
London
10.2022 - 11.2022


  • Trained field canvassers to successfully support tenant support campaign goals.
  • Navigated routes using local area knowledge to maximise reach.
  • Maintained a positive brand image through professional service and presentation.

Team Member

Pret
London
12.2021 - 05.2022
  • Warmly greeted customers and proactively reduced wait times.
  • Prepared and packaged orders with precise presentation skills.
  • Offered exceptional customer service with strong product knowledge.
  • Demonstrated proper food handling and safety standards.
  • Collaborated and offered support with extra tasks to meet team goals.

Retail Sales Assistant

Debenhams
London
12.2020 - 02.2021
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Built lasting relationships with clients through customer service interactions.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.

Education

GCSEs -

The UCL Academy
Camden

Skills

  • Customer service
  • Report writing skills
  • Customer relations
  • Sales training
  • Rapport building
  • Excellent people skills

Languages

English
Native
Arabic
Native
Mandarin
Upper intermediate

Timeline

Agency Worker

Delaware north
08.2023 - Current

Agency Worker

Counstellation
12.2022 - Current

Business Owner

TWINKICKZ
12.2022 - Current

Canvasser

Tenant support
10.2022 - 11.2022

Surveyor

Gowing Law solicitors
07.2022 - 10.2023

Team Member

Pret
12.2021 - 05.2022

Retail Sales Assistant

Debenhams
12.2020 - 02.2021

GCSEs -

The UCL Academy

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Rana Noury