RIDWAN AWALE
Bristol
Summary
Versatile professional with expertise in customer service, security operations, and care management. Skilled in communication, teamwork, and conflict resolution, complemented by Security Industry Authority (SIA) licensing and proficiency in visitor management and evacuation procedures. Adept at hazard identification, quality control inspections, inventory management, and precise order handling. Demonstrates flexibility and adaptability across diverse working environments while maintaining a positive and approachable demeanour. Experienced in home care scheduling, staff rostering, crisis consultation, and care needs. Committed to delivering exceptional results and fostering strong relationships to achieve organisational goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Agency worker
The Best Connection
bristol, south west
05.2025 - Current
- Managed inventory control for seamless supply chain management.
- Do a variety of work for the best connection, including Royal Mail, Dunelm.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Adapted quickly to new teams and work environments.
- Covered Emergency security shifts with pertems
Door Supervisor
Amulet: Security Solutions
Bristol
03.2025 - Current
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Undertook risk assessments frequently to identify potential hazards on site before they became problematic.
- Checked identification cards, ensuring only authorised persons gained entry.
- Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
- Carried out visitor screening and searches to enforce compliance with established policies.
- Kept detailed incident reports following any issues or disruptions on site.
- Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
Waiter
Fadhi-Wanaag Sports Cafe
Bristol, west
10.2023 - Current
- Cleaning dishes, serving customers, and ensuring they were comfortable with my services
- Provided detailed product knowledge of food and drink pairings while upselling items to improve sales and customer experience
- Prepared table cheque and processed cash and card payments with accuracy
- Prepared and served food and beverages while adhering to the highest standards of food hygiene as well as health and safety practices
- Provided excellent customer service and menu knowledge to guests, ensuring customers had detailed understanding of the full menu offering
- Memorized customer food and drink orders and effectively liaised with the back-of-house staff to deliver the order in a timely manner.
- Completed side duties such as refilling condiments, contributing to an organized workplace.
- Maintained professional appearance throughout shifts, reflecting positively on theestablishment's image.
Warehouse operative
Amazon UK
Severn Beach, South Gloucestershire
07.2023 - 08.2023
- Filed records to maintain accurate stock documentation.
- Assisted team members in loading large items safely onto delivery trucks.
- Reduced damages with careful handling and storage of fragile items.
- Managed disposal of waste materials, maintained clean working environment.
Care Coordinator
Clarity homecare LTD
Bristol
03.2022 - 07.2023
- I coordinate the daily tasks and activities that the patients are involved in, and provide supervisory and management skills
- My responsibilities include: coordinating the activities and daily regime that the patients need to be involved in
- Coordinated any medical professionals coming into the home
- Demonstrated compassion, understanding and good listening skills to enable effective communication with patients, families and care providers.
- Coordinate any new patients arriving and any patients leaving through ill health, death, and recovery from a period of respite
- Contributed to interdisciplinary team meetings to measure intervention effectiveness and propose recommendations for care plan adjustments.
- Organised assistance through direct or outside referrals to help clients through ongoing or crisis situations.
Amazon operative
Amazon Logistics
BRISTOL, avon
10.2021 - 01.2022
- Maintained a clean, safe working environment around my work dock
- Followed instructions accurately to ensure task completion in a timely manner.
- Effectively managed to communicate with all levels of staff regarding the best approaches to different tasks
- Accurately staged and sorted pallets for loading
- Prepared orders by processing requests and supply orders, pulling materials, packing boxes, and placing orders in the delivery area to drive productivity.
Door Supervisor
SM Global Consultancy
Bristol
06.2020 - 08.2021
- Kept detailed incident reports following any issues or disruptions on site.
- Collaborated closely with team members for efficient operations.
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Undertook risk assessments frequently to identify potential hazards on site before they became problematic.
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Worked closely with management to implement new security measures, improving overall site security levels.
- Improved safety by conducting regular patrols of premises.
- Checked identification cards, ensuring only authorised persons gained entry.
Care Coordinator
Primeway care LTD
BRISTOL, avon
10.2019 - 05.2020
- Assisted in the additional needs of care, directing patients to third-party providers, facilities, and community resources.
- Demonstrated compassion, understanding, and good listening skills to enable effective communication with patients, families, and care providers.
- Established strong working relationships with clients and key stakeholders, including commissioning teams, safeguarding teams, and district nurses, to ensure the highest standards of service delivery.
- Managed care database, constantly entering, updating, and verifying new and existing client information in People Planner.
- Reviewed care plan effectiveness, liaising with clients and direct care providers to identify and address performance issues.
- Met with clients and families to provide orientation, evaluation and education on the treatment process, procedures and medications.
- Organised assistance through direct or outside referrals to help clients through ongoing or crisis situations.
- Conducted individual and family interviews to assess situations and determine the situations required.
- Investigated alleged or suspected cases of abuse and neglect and organised responses to protect at-risk persons.
Education
GCSEs -
Bristol Brunel Academy
Bristol 09.2013 - 07.2016
Skills
- Communication skills
- A great talent for teamwork and building relationships
- Security Industry Authority (SIA) licensed
- Visitor management procedures
- Evacuation procedure familiarity
- Conflict management
- Willing to go the extra mile
- Regardless of the demands
- Flexible and adaptable to any working environment
- Customer service
- Positive and approachable
- Customer feedback handling
- Precise order taking
- Inventory management
- Time management
- Solution-focused techniques
- Staff scheduling and rostering
- Care needs assessment
Languages
English
somali
Arabic
Affiliations
- Reading
- Martial arts ( Krav maga)
- Boxing
Certification
SIA licensed
First AID trained
ACT trained
References
References available upon request.
Timeline
Agency worker
The Best Connection
05.2025 - Current
Door Supervisor
Amulet: Security Solutions
03.2025 - Current
Waiter
Fadhi-Wanaag Sports Cafe
10.2023 - Current
Warehouse operative
Amazon UK
07.2023 - 08.2023
Care Coordinator
Clarity homecare LTD
03.2022 - 07.2023
Amazon operative
Amazon Logistics
10.2021 - 01.2022
Door Supervisor
SM Global Consultancy
06.2020 - 08.2021
Care Coordinator
Primeway care LTD
10.2019 - 05.2020
GCSEs -
Bristol Brunel Academy
09.2013 - 07.2016
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