Rana Ali
Rochdale,Greater Manchester
Summary
Compassionate and reliable individual with excellent communication and interpersonal skills, supported by experience in customer service and working as part of a team. Committed to maintaining a professional attitude while delivering excellent customer service, following health and safety procedures, and contributing to a clean, efficient, and positive working environment. A quick learner with a strong work ethic who thrives in fast-paced settings and is eager to contribute positively to both customers experiences and the wider team.
Overview
4
4
Languages
8
8
years of post-secondary education
1
1
year of professional experience
Work history
Front of house team member
Lyndhurst Fish Bar
Burnley, Lancashire
2025.11 - 2026.06
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Facilitated positive dining experiences by providing excellent customer service.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Managed cash transactions accurately, ensuring accurate financial records.
- Maintained high standards of customer service during peak times.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
Volunteer Care Assistant
Royley House Care Home
Royton, Oldham
2026.06 - 2026.06
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Responded promptly to emergency situations, ensuring safety of all residents.
Trainee dental nurse
Drake dental practice
Rochdale, Greater Manchester
2025.06 - 2025.07
- Carried out sterilisation of dental instruments to maintain hygiene standards.
- Worked collaboratively with rest of the dental team to provide high quality care to patients.
- Followed strict infection control protocols throughout all tasks, safeguarding both patients and staff members' health.
- Communicated effectively with patients to alleviate their nerves before treatments.
- Managed inventory of dental supplies, avoiding stock shortages or wastage of resources.
Education
Diploma of Higher Education - Applied Science
Rochdale sixth form college
Rochdale 2024.09 - 2026.06
A-Levels - Psychology
Rochdale sixth form college
Rochdale 2024.09 - 2026.06
GCSEs - GCSEs
Oulder Hill Leadership Academy
Rochdale 2019.09 - 2024.07
Skills
- First Aid certification
- Nutritional guidance
- Emergency response readiness
- Assisting with personal hygiene
- Use of medical software
- Housekeeping
- Cultural awareness
- Food preparation
- Food hygiene understanding
- Compassionate care
- Documentation
Languages
English
Native
Urdu
Advanced
Punjabi
Upper intermediate
Spanish
Intermediate
Affiliations
- hardware/mechanical enthusiast
- Fitness & Exercise Guidance
- Fitness & Strength Training
Timeline
Volunteer Care Assistant
Royley House Care Home
2026.06 - 2026.06
Front of house team member
Lyndhurst Fish Bar
2025.11 - 2026.06
Trainee dental nurse
Drake dental practice
2025.06 - 2025.07
Diploma of Higher Education - Applied Science
Rochdale sixth form college
2024.09 - 2026.06
A-Levels - Psychology
Rochdale sixth form college
2024.09 - 2026.06
GCSEs - GCSEs
Oulder Hill Leadership Academy
2019.09 - 2024.07