Ramie Ebrahim
birmingham,sand
Summary
Dedicated professional with a strong work ethic and expertise in shipment unloading, basic bookkeeping, and customer service. Demonstrates exceptional active listening skills to effectively address customer needs and enhance service quality. Committed to leveraging these competencies to contribute to organisational success and pursue career growth within the logistics and customer service sectors.
Friendly and approachable, with excellent communication and organisational skills tailored to retail environments. Proven ability to manage inventory and assist customers, ensuring seamless shopping experience. Committed to driving sales and enhancing customer satisfaction .
Overview
2
2
years of professional experience
Work History
Store assistant/cashier
DUR DUR Supermarket
birmingham, west midlands
07.2024 - Current
- Monitored shop floor consistently to deter thefts and losses.
- Handled complaints efficiently, ensuring customer satisfaction.
- Carried out price checks accurately for correct billing at the till point.
- Coordinated with team members for smooth store operation.
- Troubleshot register issues promptly, minimizing disruption of service.
- learnt how work under pressure during peak hours
Assistant football coach
Pro soccer coaching
birmingham, west midlands
02.2023 - 02.2023
- Improved player performance by implementing effective training drills.
- Established solid team cohesion with consistent communication and feedback.
- Developed individual player skills to enhance overall team performance.
- Adapted coaching style according to individual player needs, fostering personal development and improvement in gameplay.
- Built player strength and technique through strategic direction and mentoring.
Education
GCSEs - maths
Bristnall hall academy
Birmingham 09.2019 - 06.2024
GCSEs - English Language & English literature
Bristnall hall academy
09.2019 - 06.2024
GCSEs - Engineering design and technology
Bristnall hall academy
Birmingham 09.2019 - 06.2024
GCSEs - Business
Bristnall hall academy
Birmingham 09.2019 - 06.2024
GCSEs - science
Bristnall hall academy
Birmingham 09.2019 - 06.2024
GCSEs - geography
Bristnall hall academy
Birmingham 09.2019 - 06.2024
GCSEs - sport studies
Bristnall hall academy
Birmingham 09.2019 - 06.2024
GCSEs - English Speaking
Bristnall hall academy
Birmingham 09.2019 - 06.2024
SVQ Level 3 - Engineering
University College Birmingham
Birmingham 09.2024 -
Skills
- Efficient work ethic
- Shipment unloading
- Basic bookkeeping
- Customer Service
- Active listening
Affiliations
- Football
- Boxing
- gym
Accomplishments
qualification from community apprentice
Timeline
SVQ Level 3 - Engineering
University College Birmingham
09.2024 -
Store assistant/cashier
DUR DUR Supermarket
07.2024 - Current
Assistant football coach
Pro soccer coaching
02.2023 - 02.2023
GCSEs - maths
Bristnall hall academy
09.2019 - 06.2024
GCSEs - English Language & English literature
Bristnall hall academy
09.2019 - 06.2024
GCSEs - Engineering design and technology
Bristnall hall academy
09.2019 - 06.2024
GCSEs - Business
Bristnall hall academy
09.2019 - 06.2024
GCSEs - science
Bristnall hall academy
09.2019 - 06.2024
GCSEs - geography
Bristnall hall academy
09.2019 - 06.2024
GCSEs - sport studies
Bristnall hall academy
09.2019 - 06.2024
GCSEs - English Speaking
Bristnall hall academy
09.2019 - 06.2024
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