Raluca Elena Sisu
Nottingham
Summary
Experienced in retail sector with focus on customer service and stock management. Can ensure smooth running of store operations, thanks to keen attention to detail and organisational skills. Brings forth ability to manage multiple tasks simultaneously, ensuring stock levels are well maintained and customer queries are resolved promptly.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store assistant
ASDA LTD
Langley Mill, Derbyshire
11.2021 - Current
- Stocking shelves, managing inventory and assisting customers with their queries
- Excellent communication skills and a strong focus on customer service to enhance the shopping experience.
- Successfully maintained an accurate and efficient inventory system, reducing stock discrepancies
- Consistently achieved high customer satisfaction scores
Administrator
XPO Logistics for TED BAKER LONDON
Derby, Derbyshire
01.2017 - 10.2021
- Processing, preparing, and verifying all inbound and outbound shipment documents
- Ensure the accuracy of transportation documents, coordinating with various departments to facilitate smooth operations.
- Maintain meticulous records of shipments and liaise with transport companies to resolve any issues that may arise.
- Successfully managed and processed over 800 shipment documents monthly with 99% accuracy.
- Streamlined loading and unloading operations, increasing efficiency by 5%
System administrator
Clipper Logistics for TED BAKER LONDON
Selby, North Yorkshire
05.2015 - 12.2016
- Monitoring carton counts against Purchase Order (PO) numbers and coordinating with suppliers to resolve any discrepancies
- Maintaining detailed records of all inbound shipments, ensuring that data was accurately entered into the system for inventory management.
- Successfully reduced discrepancies in inbound shipments by 20% through meticulous monitoring and verification processes.
- Streamlined communication with suppliers, resulting in a 15% improvement in issue resolution time.
- Coordinated with warehouse staff to improve unloading efficiency, reducing processing time by 10%.
Education
Higher National Diploma - Environmental Protection
Chemistry College "C.D. Nenitescu" Braila
Romania 09/2007 - 06/2012
Certificate of Higher Education - Business Management
Bishop Grosseteste University
Nottingham 11/2024 -
Skills
- Basic bookkeeping
- Retail software proficiency
- Efficient work ethic
- Vigilance and security awareness
- Warehouse equipment use
- Punctuality and reliability
- Customer query resolution
- In-store promotions
- Stock control procedures
- Customer Service
Languages
English
Advanced (C1)
Romanian
Native
French
Beginner
Certification
Human Resources course
Transport management ongoing course
Timeline
Store assistant
ASDA LTD
11.2021 - Current
Administrator
XPO Logistics for TED BAKER LONDON
01.2017 - 10.2021
System administrator
Clipper Logistics for TED BAKER LONDON
05.2015 - 12.2016
Higher National Diploma - Environmental Protection
Chemistry College "C.D. Nenitescu" Braila
09/2007 - 06/2012
Certificate of Higher Education - Business Management
Bishop Grosseteste University
11/2024 -
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