Rajwa Aulia
GLASGOW,GLC
Summary
A results-driven professional with a strong focus on time management efficiency and guest satisfaction assessment. Demonstrates expertise in sales techniques and conflict resolution, ensuring optimal outcomes in challenging situations. Skilled in public speaking and resourcefulness, contributing to effective communication and problem-solving. Committed to leveraging these competencies to drive success and achieve career advancement in dynamic environments.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Floor Server
Alston Bar and Beef
Glasgow, Scotland
05.2024 - Current
- Cultivated warm relationships with regular customers fostering loyalty towards the restaurant.
- Supported other team members during busy periods ensuring efficient operations.
- Achieved prompt resolution of complaints with diplomatic dispute management.
- Improved customer satisfaction by providing attentive and professional service.
- Worked efficiently under pressure during peak hours for seamless operations.
Gallery Intern
National Gallery, Singapore
Singapore
07.2020 - 09.2020
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
Bachelor of Arts - Politics and International Relations
University of Glasgow
Glasgow, Scotland 09.2020 - 06.2024
A-Levels - GCE A-Levels Arts Programme
Catholic Junior College
Singapore 01.2018 - 02.2020
Skills
- Time management efficiency
- Guest satisfaction assessment
- Sales techniques
- Conflict Resolution
- Public speaking
- Resourcefulness
Affiliations
- Home cooking
- Bouldering
- Photography
Languages
English
Fluent
Indonesian
Native
German
Intermediate (B1)
Timeline
Floor Server
Alston Bar and Beef
05.2024 - Current
Bachelor of Arts - Politics and International Relations
University of Glasgow
09.2020 - 06.2024
Gallery Intern
National Gallery, Singapore
07.2020 - 09.2020
A-Levels - GCE A-Levels Arts Programme
Catholic Junior College
01.2018 - 02.2020
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