RAJA WAJAHAT MUQARRAB
Birmingham,United Kingdom
Summary
Motivated MSc International Business student with strong customer service, team management, and communication skills. Bilingual, with experience in relationship management, public speaking, and administrative support. Proficient in Microsoft Office and focused on delivering exceptional service and building strong client relationships.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Customer service representative
Gear Trybe Autopart Ltd
02.2024 - 01.2025
- Strengthened customer relationships and boosted loyalty
- Delivered accurate product info and tailored solutions
- Managed multi-channel communication and high call volumes
- Resolved issues promptly, improving customer satisfaction
- Supported operations with timely report preparation
Project Associate Intern
KP Public Relation & Information Department
Peshawar, Pakistan
08.2022 - 02.2023
- Supported media and communication projects to enhance public outreach
- Assisted in drafting press releases, reports, and official content
- Coordinated with departments to ensure accurate information flow
- Helped manage public events and media coverage
Education
M.Sc - International Business
Ulster University
Birmingham 06.2025 - 05.2026
Bachelor of Science - Forestry Wildlife & Environment
University Of Peshawar
Pakistan 09.2018 - 02.2023
Short Course - Amazon Virtual Assistant
NAVTTC
ISLAMABAD/ PAKISTAN 05.2023 - 10.2023
Skills
- Empathy understanding
- Bilingual or multilingual
- Relationship Management
- Public speaking
- Order processing
- Microsoft Office
- Customer needs analysis
- Administrative support
Affiliations
- Learning Languages
- Cooking
- Focus on Personal Growth
Languages
English
Intermediate
Turkish
Elementary
Urdu
Advanced
Pashto
Intermediate
Timeline
M.Sc - International Business
Ulster University
06.2025 - 05.2026
Customer service representative
Gear Trybe Autopart Ltd
02.2024 - 01.2025
Short Course - Amazon Virtual Assistant
NAVTTC
05.2023 - 10.2023
Project Associate Intern
KP Public Relation & Information Department
08.2022 - 02.2023
Bachelor of Science - Forestry Wildlife & Environment
University Of Peshawar
09.2018 - 02.2023
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