Rahul Raj

Operations Leader with extensive experience in managing multi-unit café operations in the UK hospitality sector. Demonstrated ability to enhance operational efficiency, boost profitability, and cultivate high-performing teams. Skilled in implementing scalable systems and maintaining brand standards in fast-paced food and beverage environments, including Filli Cafe.

• Certified in “Retail Management” Program at Starbucks.
• Certified in Basic Food Hygiene Training Course by Pillsbury Consulting, Dubai - UAE.
• Certified in Level 2 Person in Charge Training according to the approved scheme of Dubai Municipality Food Control Department.
• Certified in “Restaurant Leadership Practices” from Mc Donald’s, India.
• Extensively trained in “System Management Course” from Mc Donald’s, India.
• Certified in Advanced Shift Management Skills from Mc Donald’s, India.
• Certified in Basic Shift Management from Mc Donald’s, India.
• Certified in Floor Manager modular program.

• Spearheaded the successful launch of Franksters Cloud Kitchen in London Marylebone.
• Enhanced operational profitability by 4.8% through strategic cost governance and performance optimization.
• Reduced supply chain inefficiencies and product wastage by 1.8%, strengthening overall operational sustainability.
• Led 4 successful store launches, driving market expansion and brand visibility across the UK.

References: Available on Request

I hereby confirm that the information provided above is true to the best of my knowledge and belief. Rahul Raj

• Worked as a First Assistant Manager at McDonalds India from April 2008 till Oct 2010.
• Promoted as a Second Assistant Manager at Mc Donald’s India from August 2006 till April 2008.
• Worked as a Floor Manager at Mc Donald’s from August 2005 till July 2006.