Iris Toska

• Leading and managing cross-functional teams, including technicians and admins and accounts staff.
• Planned revenue generation strategies designed for growth.
• Streamlining lab workflows to maximize productivity and turnaround times.
• Managing budgets, KPIs, and operational reporting.
• Coordinated cross-departmental initiatives to achieve overall business objectives.
• Collaborating, communicating and guiding dentists with their treatment plans.
• Overseeing procurements, stock control, and supplier relationships.
• Ensuring quality control procedures are being followed.

Led the end-to-end planning and execution of educational and networking events for dental professionals. Developed event concepts, curated relevant topics, sourced expert speakers, and oversaw all logistics from venue coordination to post-event evaluation. Managed full marketing campaigns, including content creation, outreach, and participant registration. Ensured the quality and accuracy of educational material, aligning content with industry standards and audience needs.

Some of these events are:

• 'MiYo Magic - From Monolithic to Natural' Hands-on Course with MiYo.
• 'Digital Implant Planning and Workflows' Seminar with Straumann.
• 'Resin Bonded All-Ceramic Bridges' Seminar.
• 'Shade Taking Tips and Tricks and Ingot Selection' Seminar.
• 'Why Go Digital' Hands-on Course with 3Shape.
• 'Abutment Selection and Implant Longevity' Lecture.
• 'Digital Workflow in Implant Dentistry' Seminar with Sweden Martina.
• 'All on X, Step by Step Design' Course in Wales.

Over a period of 4 months in Athens, I conducted a private research focused on refugees across various sites and camps. My work explored how refugees can rebuild their identities through employability. Collaborating with an NGO, I contributed by writing and approving funding proposals and designing future campaigns aimed at helping refugees integrate and establish their place in society. Throughout my research i utilized statistical software for data processing, reviewed literature for identifying gaps in existing social studies, produced detailed reports, collaborated with multidisciplinary teams and led focus groups to gain insight into community behaviours.

• Coordinated communications between various departments to
  schedule meetings and keep company informed on critical matters.
  • Kept office operations running smoothly and efficiently by
  implementing procedure and policy improvements.
  • Controlled electronic customer records, encompassing data entry
  and administrative functions related to billing and Accounts
  Receivable (AR).

• Undertook comprehensive training on ethical practices in scientific research ensuring full compliance with regulations during experiments.
• Collaborated closely with faculty members on groundbreaking research projects.
• Presented research findings at several academic conferences, enhancing institution's reputation for quality research work.

• Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
• Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
• Improved record keeping system with attention to detail and thoroughness.
• Processed expense reports, resulting in accurate financial records maintained consistently.
• Answered inbound phone calls, resulting in excellent customer service provided to clients.