Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Accomplishments
Languages
Certification
References
Timeline
Generic
Raghavendra Ravikumar

Raghavendra Ravikumar

Acton,Ealing

Summary

Adaptable customer service team member dedicated to addressing customer issues and inquiries effectively. Proficient in accurately recording information, generating reports, and maintaining documentation. Provides valuable assistance and pertinent information to ensure customer retention. Diligent administrative professional proficient in handling inquiries and organizing documents. Swift in managing communication and devising solutions for various issues. Meticulous and focused on adhering to procedures. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Customer assistant

thirumangalam super market
Chennai, Tamil nadu
10.2022 - 07.2023
  • Maintained excellent client satisfaction by providing in-depth support.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Offered prompt solutions to maintain customer satisfaction.
  • Handled cash and card payments with accuracy.
  • Advised customers on availability, pricing and location of products.
  • Created attractive visual merchandising and shop window displays.

Education

Bachelor of Arts - economics

loyola college
Chennai
08.2018 - 05.2021

Master of Arts - Sociology

loyola college
Chennai
09.2021 - 05.2023

Skills

  • Self-motivated
  • Customer relations
  • Team player
  • Stock management
  • Customer experience
  • Customer care
  • Customer-focused
  • Communication skills
  • Marketing

Affiliations

  • sports, music

Accomplishments

Captained the university cricket team and won the Inter zone University tournament (2021-22).

Captained the university cricket team and won the south zone Redbull All India tournament

(2021-22).

Participated in the rural development program conducted by Loyola college held in Villupuram, Tamil nadu. (2022)


Languages

English
Advanced
Tamil
Fluent

Certification

1. Sustainability Strategies - march 11, 2024

2. Supply chain foundation - march 13, 2024

3. Artificial Intelligence for Marketing - march 16, 2024

4. Lean Inventory Management - march 21, 2024

References

References available upon request.

Timeline

Customer assistant

thirumangalam super market
10.2022 - 07.2023

Master of Arts - Sociology

loyola college
09.2021 - 05.2023

Bachelor of Arts - economics

loyola college
08.2018 - 05.2021

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Raghavendra Ravikumar