Raghavendra Ravikumar
Acton,Ealing
Summary
Adaptable customer service team member dedicated to addressing customer issues and inquiries effectively. Proficient in accurately recording information, generating reports, and maintaining documentation. Provides valuable assistance and pertinent information to ensure customer retention. Diligent administrative professional proficient in handling inquiries and organizing documents. Swift in managing communication and devising solutions for various issues. Meticulous and focused on adhering to procedures. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Customer assistant
thirumangalam super market
Chennai, Tamil nadu
2022.10 - 2023.07
- Maintained excellent client satisfaction by providing in-depth support.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Handled cash and card payments with accuracy.
- Advised customers on availability, pricing and location of products.
- Created attractive visual merchandising and shop window displays.
Education
Bachelor of Arts - economics
loyola college
Chennai 2018.08 - 2021.05
Master of Arts - Sociology
loyola college
Chennai 2021.09 - 2023.05
Skills
- Self-motivated
- Customer relations
- Team player
- Stock management
- Customer experience
- Customer care
- Customer-focused
- Communication skills
- Marketing
Affiliations
- sports, music
Accomplishments
Captained the university cricket team and won the Inter zone University tournament (2021-22).
Captained the university cricket team and won the south zone Redbull All India tournament
(2021-22).
Participated in the rural development program conducted by Loyola college held in Villupuram, Tamil nadu. (2022)
Languages
English
Advanced
Tamil
Fluent
Certification
1. Sustainability Strategies - march 11, 2024
2. Supply chain foundation - march 13, 2024
3. Artificial Intelligence for Marketing - march 16, 2024
4. Lean Inventory Management - march 21, 2024
References
References available upon request.
Timeline
Customer assistant
thirumangalam super market
2022.10 - 2023.07
Master of Arts - Sociology
loyola college
2021.09 - 2023.05
Bachelor of Arts - economics
loyola college
2018.08 - 2021.05