Raghav Shorie
London,United Kingdom
Summary
Personable individual with keen interest in hospitality industry. Demonstrates strong communication skills and knack for teamwork, coupled with ability to multitask in fast-paced environments. Aims to contribute to welcoming and efficient dining experience for all guests.
Overview
2
2
years of professional experience
Work history
Waiter
Homeslice Pizza
London, UNITED KINGDOM
2024.11 - 2025.02
- Accommodated special dietary requests, enhancing customer dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Managed table settings for optimal dining experience.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Junior Relationship Officer
Axis Bank
Jalandhar, INDIA
2024.03 - 2024.09
- Trained new employees in handling customer relationships proficiently,.
- Streamlined communication process, making it more efficient and less time-consuming for clients.
- Adhered strictly to company policies whilst dealing with customers, maintaining professional integrity at all times.
- Cultivated long-term relationships with customers through consistent follow-up and exceptional service delivery,.
- Managed over 50 customers call per day
Management trainee
Dwarkamai Enterprises
Kapurthala, INDIA
2023.08 - 2024.02
- Analysed market trends, resulting in more competitive strategies.
- Collaborated effectively with all departments, ensuring seamless business operation.
- Ensured compliance with company policies and regulations, promoting a healthy working environment.
- Utilised comprehensive training to enhance problem-solving abilities.
Education
Master of Science - Finance
University of Westminster
London 2024.09 -
Bachelor of Commerce - Commerce
D.A.V. College
Jalandhar 2020.05 - 2023.06
Skills
- Multitasking capability
- Performance tracking and evaluation
- Knowledge of banking regulations
- Sales oriented mindset
- Financial product knowledge
- Risk assessment capabilities
- Customer relationship management software
Languages
English
Fluent
Hindi
Native
Punjabi
Fluent
Timeline
Waiter
Homeslice Pizza
2024.11 - 2025.02
Master of Science - Finance
University of Westminster
2024.09 -
Junior Relationship Officer
Axis Bank
2024.03 - 2024.09
Management trainee
Dwarkamai Enterprises
2023.08 - 2024.02
Bachelor of Commerce - Commerce
D.A.V. College
2020.05 - 2023.06