Raees Mahmood

Flannels – Sales Assistant (Part Time)

- Delivered premium customer service while assisting clients with high‑end designer clothing and accessories.
- Provided personal styling support, ensuring customers found the right fit, look, and brand experience.
- Upsold products by confidently recommending complementary items, boosting average transaction value.
- Operated tills and payment systemsaccurately, maintaining a smooth and efficient checkout experience.
- Maintained store presentation standards, ensuring displays, stock, and fitting rooms met luxury‑retail expectations.
- Built strong product knowledge across multiple designer brands to support informed customer guidance.

• In my role at a prominent toy retail store, I am responsible for helping customers, collaborating with team members, operating the tills, organising aisles, and restocking shelves

• Working in a busy cafe supporting kitchen and front house staff whilst maintaining a clean and sanitary environment, ensuring customer satisfaction and a positive dining experience
• Maintain a clean and organised work area, including table setting and clearing, to create pleasant experiences for customers
• Collaborated effectively with kitchen staff to ensure exact order delivery and address customer concerns

• Working in a busy optician, providing exceptional customer service by greeting and seating patients, ensuring telephone queries, booking appointments
• Collaborated effectively with optometrists to address customer concerns
• Consistently received positive customer service feedback through exceptional service and a welcoming atmosphere
• Recognised by management for multitasking and keeping a high level of organisation and working under pressure at busy times