Radha Dev
Cardiff,Wales
Overview
5
5
years of professional experience
Work history
Front of the House
Neos Hospitality
Cardiff
11.2025 - Current
- Managed tills efficiently, ensuring seamless entry for all ticket holders.
- Handled on-the-spot payments accurately and responsibly.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Help with Cloakroom till and ensured that customer belongings stayed safe and later received safely.
- Manage over 150 customers in cloakroom each day.
Front of the House
Circuit/District
Cardiff
10.2025 - 11.2025
- Managed tills efficiently, ensuring seamless entry for 200+ ticket holders.
- Handled on-the-spot payments accurately and responsibly.
- Greeted guests warmly and assisted with any questions to ensure smooth and welcoming experience.
- *These are day jobs offered solely on event availability
Filmmaker
Michigan State University
Jaipur
05.2025 - 07.2025
- Coordinated interview meetings with people of interest for film.
- Acted as translator for team and helped bridge communication gap.
- Work on storyboarding for film and assisted in post production like editing the film and adding transcriptions
Customer Care Executive
TOLFA
Ajmer
04.2025 - 07.2025
- Assisted in coordinating adoption events by registering participants and guiding them.
- Answered queries in person, by phone, and by email with empathy and clarity.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
Visual Communication/Social Media Intern
Pussaka
Jaipur
02.2025 - 04.2025
- Led production of social media posts and other communication material for website
- Created content for social media doing indoor and outdoor shoots.
- Increased follower count by 5% and View count by 10%
Communication Design Intern
Indian School of Micro Finance for Women
Ahmedabad
06.2024 - 07.2024
- Enhanced user experience on company website through thoughtful design updates.
- Maintained consistency in branding across multiple platforms, creating unified identity.
- Drafted cover designs for workbooks used for training
Freelance Photographer
Self-employed
Ahmedabad
01.2021 - 01.2022
- Provided photography services for events and individual clients.
- Managed shoots, edited photos, and delivered work within deadlines.
Education
Bachelor of Design - Crafts Communication Design
Indian Institute of Crafts and Design (IICD)
Jaipur 08.2022 - 01.2025
Bachelor of Design - Graphic Communication (Transferred)
University of South Wales
Cardiff 09.2025 -
Skills
- Customer Service & Communication – Experience in hospitality, client interaction, and handling public queries through volunteering, NGO support, and freelance work
- Teamwork & Leadership – Coordinated student activities, led book clubs, and worked collaboratively in event environments
- Adaptability & Problem-Solving – Thrived in fast-paced roles such as FOH, author liaison and adoption event support managing large group of customers
- Organization & Time Management – Balanced academic projects, freelance photography, and running a small business
- Technical Skills – Adobe Illustrator, Photoshop, InDesign, Figma, Canva, Framer
Websites
Accomplishments
First place in photography competition at collage
Hobbies & Interests
Photography, Crochet & Embroidery, Reading & Journaling, Music & Film
Relevant Experience & Extracurricular
- Joint Secretary of the Student Activity Cohort at IICD - Managed 3 student clubs, helping and guiding them with hosting events and club activities to engage students outside of their academics
- Jaipur Literature Festival, Volunteer – Author Liaison, 2025, Acted as a point of contact for authors and speakers., Coordinated across department for operational flow with guests, venues and departments.
- Jaipur Literature Festival, Volunteer – Social Media Team, 2024, Handled live updates for social media and photography for a large-scale event., Worked in fast-paced environments and interacting with a group of diverse people.
Languages
English
Proficient (C2)
Hindi
Native
French
Beginner (A1)
Timeline
Front of the House
Neos Hospitality
11.2025 - Current
Front of the House
Circuit/District
10.2025 - 11.2025
Bachelor of Design - Graphic Communication (Transferred)
University of South Wales
09.2025 -
Filmmaker
Michigan State University
05.2025 - 07.2025
Customer Care Executive
TOLFA
04.2025 - 07.2025
Visual Communication/Social Media Intern
Pussaka
02.2025 - 04.2025
Communication Design Intern
Indian School of Micro Finance for Women
06.2024 - 07.2024
Bachelor of Design - Crafts Communication Design
Indian Institute of Crafts and Design (IICD)
08.2022 - 01.2025
Freelance Photographer
Self-employed
01.2021 - 01.2022