Rachelina Casson
Chester,Cheshire
Summary
Adaptable to different work areas with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.to
Overview
22
22
years of professional experience
Work History
Retail Assistant
L K Bennett, Eastgate Sq, Chester
Chester, Cheshire
06.2022 - 04.2026
- Assisted customers with product selection and queries.
Maintained store organisation and cleanliness.
Supported management in daily operations as key holder. - Facilitated the efficient delivery and processing of customer orders to enhance operational workflow.
- Facilitate customer engagement upon entry by proactively offering assistance and guidance to enhance their shopping experience.
- Processed sales transactions accurately, handling cash and card payments efficiently.
Retail assistant
The Range
Chester, Cheshire
02.2021 - 11.2022
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed sales transactions to ensure accuracy and efficiency in cash and card payments.
Sales Assistant
Laura Ashley
Chester, Cheshire
04.2017 - 09.2020
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
Stay at Home Mum/letting holiday cottage in France
Self employed
Normandy, France
07.2004 - 08.2015
- Resided in France with family, embracing local culture and enhancing familial bonds.
- Facilitated administrative tasks to optimise workflow efficiency.
- Managed holiday let operations to enhance guest experiences and ensure smooth check-in processes.
- Facilitated English conversation sessions at local secondary school to enhance students' communication skills.
Education
GCSEs - Secondary School
Matthew Arnold Secondary School
Oxford1982
Skills
- Customer service
- Visual merchandising
- Sales transactions
- Cash handling
- Customer engagement
- Order processing
- Team collaboration
- Time management
- Communication skills
- Patience and empathy
- Outstanding customer service
- Communication excellence
- Till and cash handling
- Confident communicator
- Cash register operation
- Cleanliness standards
- Face-to-face selling
- Stock room management
- Money handling
- Stock replenishment
- Store opening and closing duties
- Client relationship building
- Barcode scanning
- Refund and exchange processing
- Product knowledge retention
Hobbies and interests
- I love to travel and visit new places, especially France where we still have a property and Italy where my eldest daughter lives
- Enjoy reading , gardening , meeting up with friend. Enjoy music, the theatre, and cinema
Timeline
Retail Assistant
L K Bennett, Eastgate Sq, Chester
06.2022 - 04.2026
Retail assistant
The Range
02.2021 - 11.2022
Sales Assistant
Laura Ashley
04.2017 - 09.2020
Stay at Home Mum/letting holiday cottage in France
Self employed
07.2004 - 08.2015
GCSEs - Secondary School
Matthew Arnold Secondary School