Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Rachel Canning

Neilston,East Renfrewshire

Summary

Reliable and motivated professional with almost five years of experience in fast-paced retail environments, delivering excellent customer service and supporting efficient daily operations.

Demonstrates strong communication, teamwork, and problem-solving abilities developed alongside university studies in Applied Psychology.

Adaptable, quick to learn, and committed to maintaining high standards in every role undertaken.

Overview

4
4
years of professional experience

Work history

Store assistant

Asda
Barrhead, East Renfrewshire
09.2021 - Current
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated friendliness and willingness to help wherever needed.
  • Supported colleagues to ensure smooth daily operations
  • Consistently arrived at work on time and ready to start immediately.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Applied positive customer service approach to increase satisfaction levels.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed duties to deliver on targets with accuracy and efficiency.

Sales assistant

Sports Direct
Bishopbriggs, East Dunbartonshire
07.2024 - 09.2024
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Followed company procedures and guidelines for smooth retail operations.
  • Collaborated with sales managers to meet target quotas.

Education

Honours - Applied Psychology

Glasgow Caledonian University
Glasgow
09.2022 -

Bachelor of Science - Applied Psychology

Glasgow Caledonian University
Glasgow
09.2022 - 04.2025

Scottish Qualifications Certificate - Geography

Eastwood High School
Newton Mearns, East Renfrewshire
07.2020 - 08.2021

Scottish Qualifications Certificate - Modern Studies

Eastwood High School
Newton Mearns, East Renfrewshire
07.2020 - 08.2021

Scottish Qualifications Certificate - English

Eastwood High School
Newton Mearns, East Renfrewshire
07.2020 - 08.2021

Scottish Qualifications Certificate - Mathematics

Eastwood High School
Newton Mearns, East Renfrewshire
07.2020 - 08.2021

Scottish Qualifications Certificate - Physical Education

Eastwood High School
Newton Mearns, East Renfrewshire
07.2020 - 08.2021

Scottish Qualifications Certificate - Biology

Eastwood High School
Newton Mearns, East Renfrewshire
07.2021 - 08.2022

Skills

  • Customer Service
  • Communication Skills
  • Problem Solving
  • Time Management
  • Efficient work ethic
  • Punctuality and reliability
  • Outgoing and enthusiastic
  • Team player mentality

Affiliations

  • Weight Training
  • Running

References

References available upon request.

Timeline

Sales assistant

Sports Direct
07.2024 - 09.2024

Honours - Applied Psychology

Glasgow Caledonian University
09.2022 -

Bachelor of Science - Applied Psychology

Glasgow Caledonian University
09.2022 - 04.2025

Store assistant

Asda
09.2021 - Current

Scottish Qualifications Certificate - Biology

Eastwood High School
07.2021 - 08.2022

Scottish Qualifications Certificate - Geography

Eastwood High School
07.2020 - 08.2021

Scottish Qualifications Certificate - Modern Studies

Eastwood High School
07.2020 - 08.2021

Scottish Qualifications Certificate - English

Eastwood High School
07.2020 - 08.2021

Scottish Qualifications Certificate - Mathematics

Eastwood High School
07.2020 - 08.2021

Scottish Qualifications Certificate - Physical Education

Eastwood High School
07.2020 - 08.2021
Rachel Canning