Quang Hoang
London,Greenwich
Summary
Knowledge of serving etiquette, dietary restrictions, and beverage suggestions. Proven expertise in table setting procedures and maintaining a flexible schedule to meet diverse client needs. Committed to delivering exceptional service within the hospitality industry, aiming to enhance guest experiences through meticulous attention to detail and a deep understanding of customer preferences.
Experienced server bringing enthusiasm, dedication, and an exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments.
Overview
2
2
years of post-secondary education
Work History
Server
Sơn
Hanoi
06.2022 - 07.2022
- Provided recommendations on drink pairings for optimal taste profiles.
- Improved customer satisfaction by providing attentive and professional service.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Handled all table settings and cleared up post-meal to keep the area tidy.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Upheld a friendly demeanor whilst managing multiple tables simultaneously.
- Supported other team members during busy periods ensuring efficient operations.
- Managed over 50 customer calls per day
Education
Bachelor of Business Administration - Business Management
University of Greenwich
London 09.2024 - 08.2026
Skills
- Serving etiquette
- Knowledge of dietary restrictions
- Hospitality industry experience
- Beverage suggestions expertise
- Flexible schedule availability
- Table setting procedures
Affiliations
- Guitar
- Dogs
- Crypto
- Movies
- Learning languages
- Music
- Road cycling
Languages
English
Upper intermediate
Vietnamese
Native
Chinese (Mandarin)
Intermediate
German
Elementary
Russian
Beginner
Timeline
Bachelor of Business Administration - Business Management
University of Greenwich
09.2024 - 08.2026
Server
Sơn
06.2022 - 07.2022
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