Prospect DURUEZEALA
BIRMINGHA,westmidland
Summary
Skilled professional with expertise in workflow scheduling, customer relationship management software, and risk assessment. Proficient in inventory control and effective note-taking using the Getting Things Done methodology to enhance productivity. Experience in business support roles focused on operational efficiency and productivity improvement through innovative solutions and streamlined processes.
Accumulated experience in business support roles with focus on enhancing operational efficiency. Driven to increase organisational productivity by implementing innovative business solutions and streamlining processes. Specialised in project management and strategic planning, ensuring smooth and efficient business operations.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Business support officer
dominion city birmingham
Birmingham, westmidland
2022.12 - Current
- Streamlined communication to enhance team collaboration.
- Successfully implemented new office policies, enhancing workflow efficiency.
- Contributed to strategic planning discussions, leading to more targeted business approaches.
- Provided comprehensive support to senior executives, resulting in improved decision-making processes.
- Evaluated performance of 50 clerical workers against company standards.
Business support officer
dominion city luton
Birmingham
2021.03 - 2022.12
- Coordinated travel arrangements, ensuring minimal disruption to scheduled meetings and appointments.
- Assisted in project management for timely completion of tasks.
- Managed inventory of office supplies, avoiding any shortages or excesses.
- Organised seminars and training sessions to enhance employee skills and knowledge base.
- Coordinated work of 50 clerical team members to consistently meet office needs.
Education
Master of Business Administration - Business
University of Ulster
Birmingham 2021.03 - 2023.08
Bachelor of Arts - Sociology
Abia State University
Nigera 2007.09 - 2012.09
Skills
- Workflow scheduling
- Customer relationship management
- Risk assessment
- Inventory control
- Efficient note-taking
- Productivity methodologies
Certification
Google UX Design Professional Certificate – Coursera (2024)
UI/UX Design Certificate – [Tritek] (2025)
Adobe XD for UX Design – [Solum instituter] (2025)
Mapa Care Certificate – [Camino Hltah care] (2024)
Safeguarding Adults Training – [Camini Heath care] (2024)
First Aid Certificate – Camino Heath Care] (2024)
Timeline
Business support officer
dominion city birmingham
2022.12 - Current
Business support officer
dominion city luton
2021.03 - 2022.12
Master of Business Administration - Business
University of Ulster
2021.03 - 2023.08
Bachelor of Arts - Sociology
Abia State University
2007.09 - 2012.09