- Gym
- Travelling
- Fashion designing
Princess Thembelihle Khawula
Watford,Hertfordshire
Summary
Dedicated healthcare professional with expertise in person-centred care, dementia and complex care support, and medication administration. Proficient in care planning, risk assessments, and safeguarding adults and children. Demonstrates strong leadership in team mentoring and communication with families and multidisciplinary teams. Skilled in clinical observations, infection prevention, and CQC compliance. Committed to enhancing equality, diversity, and inclusion within healthcare settings.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Healthcare Assistant – Urgent Treatment Centre
PHL Group
Watford
05.2025 - Current
- Support clinical teams in delivering safe and effective patient care within a busy urgent treatment environment.
- Carry out and record clinical observations including blood pressure, pulse, temperature, respiration rate, and oxygen saturation.
- Perform ECG recordings, blood glucose monitoring, and D Dimer, haemoglobin (HGB) blood assessments under clinical supervision.
- Assisted in the application of plaster casts for fracture management under direct supervision, adhering to clinical protocols and working within the scope of supervised practice.
- Assist patients throughout their treatment journey, providing reassurance and keeping dignity and confidentiality.
- Maintain strict infection prevention and control standards.
- Communicate effectively with nurses, doctors, paramedics, and allied healthcare professionals to support prompt patient care and escalation when needed.
- Contribute to efficient patient flow while ensuring ambitious standards of safety and patient experience.
- Beckenham Beacon Hospital & Princess Royal Hospital
Senior Carer (Domiciliary Care)
Prof-Care
Sheffield
10.2024 - 03.2026
- Delivered high-quality, person-centred care to clients within their own homes, supporting physical, emotional, and social wellbeing.
- Assisted individuals with personal care, medication prompting, mobility support, meal preparation, and daily living activities.
- Supported service users with dementia, stroke rehabilitation needs, and learning disabilities.
- Encouraged independence and choice while always supporting dignity and respect.
- Mentored and supported new care staff, promoting best practice and ambitious standards of care delivery.
- Maintained correct electronic care records and completed detailed handovers to ensure continuity of care.
- Worked collaboratively with families, healthcare professionals, and community services to coordinate care plans.
- Ensured compliance with safeguarding policies, infection control procedures, and CQC standards.
Assistant Manager
Hugo Boss
Johannesburg
11.2018 - 01.2021
- Led and motivated a high-performing retail team, ensuring excellent customer service and operational efficiency.
- Delivered staff training, coaching, performance reviews, and ongoing development support.
- Managed stock control, merchandising, and inventory processes to keep business performance.
- Coordinated onboarding and induction programmes for new employees.
- Resolved workplace issues professionally and fostered a positive team culture.
- Implemented company policies and operational improvements to enhance customer satisfaction and team productivity.
Retail & Marketing Assistant
Various Organisations
Johannesburg
01.2012 - 10.2018
- Delivered exceptional customer service within fast-paced retail environments.
- Supported stock management, merchandising, reporting, and promotional activities.
- Built strong customer relationships and consistently contributed to achieving sales targets.
- Demonstrated adaptability, attention to detail, and effective communication skills.
- Worked collaboratively with colleagues to support high operational standards.
Education
Advanced Diploma - Art & Design
University of Johannesburg
01.2022
National Diploma - Fashion Design
University of Johannesburg
01.2011
Skills
- Person-Centred Care
- Dementia & Complex Care Support
- Medication Administration & MAR Charts
- Care Planning & Risk Assessments
- Safeguarding Adults & Children
- Clinical Observations & Patient Monitoring
- Infection Prevention & Control
- Moving & Handling
- Team Leadership & Staff Mentoring
- Family & Multidisciplinary Communication
- Electronic Care Records & Adastra
- CQC Compliance & Regulatory Standards
- Documentation & Record Keeping
- Led initiatives to enhance equality, diversity and inclusion
Certification
- Care Certificate
- Manual Handling & Moving People
- Infection Prevention and Control
- Medication Awareness
- Safeguarding Adults and Children (Level 2)
- Basic Life Support (BLS)
- Health & Safety in the Workplace
- Dementia Awareness
- Fire Safety
- Cyber Security for Digital Care Systems
Additional information
Full UK Driving Licence, Flexible with shifts, including weekends, nights, and bank holidays, Strong understanding of CQC Fundamental Standards, Experienced with Adastra and electronic care management systems, Committed to equality, diversity, inclusion, and person-centred care
References
Available upon request
Interests
Timeline
Healthcare Assistant – Urgent Treatment Centre
PHL Group
05.2025 - Current
Senior Carer (Domiciliary Care)
Prof-Care
10.2024 - 03.2026
Assistant Manager
Hugo Boss
11.2018 - 01.2021
Retail & Marketing Assistant
Various Organisations
01.2012 - 10.2018
Advanced Diploma - Art & Design
University of Johannesburg
National Diploma - Fashion Design
University of Johannesburg