JACQUIE MCALLISTER
Glasgow,Lanarkshire
Summary
Organised and dedicated individual with proven track record in a variety of roles and environments. Self-motivated work ethic with ability to perform effectively in independent or team environments.
I am approachable and friendly with exceptional communication skills which have enabled me to build excellent relationships with colleagues and clients in previous roles.
Overview
33
33
years of professional experience
Work history
Centre Support Assistant
Beatson Cancer Charity Wellbeing Centre
2023.06 - 2023.11
- Displayed strong customer service skills .
- Welcomed guests and clients in upbeat and friendly manner.
- Maintained reception area in orderly manner to provide visitors with positive first impression of the Charity.
Volunteer
Beatson Cancer Charity
2023.05 - 2023.06
- Assisting in the Wellbeing Centre.
- Ad-hoc volunteer as required.
Complementary Therapist
Tabbron Wellbeing
2021.08 - 2023.04
- Various Massage therapies.
- Reflexology.
- Lifestyle Advice.
- Stress Management.
Complementary Therapist
Nuffield Health
Milngavie
2020.03 - 2020.12
- Reception duties.
- Various massage therapies.
- Reflexology.
Clerical Assistant
Scottish Renewables
Glasgow
2013.03 - 2014.02
- Offering clerical support to the CEO, Marketing, Policy and Communication Departments.
- Managed incoming and outgoing calls for busy office.
- Maintained office files in both electronic and hard copies.
- Provided comprehensive administrative and clerical support, including organising files, creating spreadsheets and imaging documents.
- Assembled and mailed informational packets, reports and publications.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Planned travel arrangements for staff and executives, coordinating and communicating booking information.
- Organised client events and conferences.
Volunteer Chairperson
St Josephs' Primary PTA
, East Dunbartonshire
2012.08 - 2019.06
- Plan and host meetings for parents and teachers.
- Plan events
- Attend full school council meetings.
- Fundraise for school trips and equipment and plan allocation of funds raised.
- Plan and book school trips.
Volunteer Chairperson
St Josephs Nursery
, East Dunbartonshire
2010.08 - 2012.06
· Fundraising.
· Event planning.
· Collection of fees.
· Payments of salaries.
· Completing funding applications.
Complete tender application to local authority.
PA, Regional Director
Barclays Bank
Glasgow
2004.04 - 2007.01
- Full clerical support to the Regional Director
- Often dealing with confidential information
- Work required to be completed accurately within time sensitive deadlines.
Business Managers Assistant and Regional Managers Assistant
Clydesdale Bank
Glasgow
1997.10 - 2004.04
- Preparing documentation for commercial lending
- Analysis of company accounts
- Sales of associated banking products
- General customer service queries.
Branch Manager, Supervisor, Sales Assistant
Scottish Power Plc
Glasgow
1991.03 - 1997.08
- Training and motivation of staff to ensure that we achieved/exceeded sales targets
- All related administration to ensure that the branch complied with company standards
- Ensuring that all administration complied with company standards
- Dealing with all aspects of sales
- Cash handling
Education
HND Complementary Therapies -
2021
Advanced Reflexology Advanced Aromatherapy Aromatherapy Massage Body Massage Treatments Traditional Head Message Lifestyle Advise Stress Management
HNC - Business Administration
2006
Scotvec Higher - undefined
1993
Units Principles and Practice of Selling Practice of Marketing Sales Promotion Economics of Marketing
Scottish Qualifications Certificate -
1990
- Higher English 3
- Ordinary Grade Art C
- Ordinary Grade Arithmetic B
- Ordinary Grade English B
- Ordinary Grade French B
- Ordinary Grade Italian C
- Ordinary Grade Maths C
- Ordinary Grade Physics C
Skills
- Management/Supervisory
- Experience of motivating and managing of teams in a retail environment
- Accurate and timely completion of management reports
- Calendar management
- Capacity and succession planning
- Involvement in recruitment
- Involvement in disciplinary procedures and interviews
- Internal controls and audits
- Creating and maintaining effective relationship with colleagues and clients
- Mail handling
- Outlook platforms, including Excel, Word and PowerPoint
- Swedish massage
- Hot stone massage
- Therapeutic massage techniques
Clerical
Complementary Therapies
- Referral generation
- Lymphatic Drainage
- Excellent customer care
- Reflexology
- Aromatherapy
- Cross-selling strategies
- Deep tissue massage
- Stress relief techniques
- Moving and handling
- Evidence-based patient care
- Infection Prevention and Control
- Person-centred care
- Home exercise programmes
- Sales commission knowledge
- Reception
Additional Information
- Full Clean Driving License - Own car
- Full PVG Held
Timeline
Centre Support Assistant - Beatson Cancer Charity Wellbeing Centre
2023.06 - 2023.11
Volunteer - Beatson Cancer Charity
2023.05 - 2023.06
Complementary Therapist - Tabbron Wellbeing
2021.08 - 2023.04
Complementary Therapist - Nuffield Health
2020.03 - 2020.12
Clerical Assistant - Scottish Renewables
2013.03 - 2014.02
Volunteer Chairperson - St Josephs' Primary PTA
2012.08 - 2019.06
Volunteer Chairperson - St Josephs Nursery
2010.08 - 2012.06
PA, Regional Director - Barclays Bank
2004.04 - 2007.01
Business Managers Assistant and Regional Managers Assistant - Clydesdale Bank
1997.10 - 2004.04
Branch Manager, Supervisor, Sales Assistant - Scottish Power Plc
1991.03 - 1997.08
City of Glasgow College - HND Complementary Therapies,
Clydebank College - HNC, Business Administration
Central College of Commerce - Scotvec Higher,
Notre Dame High School for Girls - Scottish Qualifications Certificate,