Summary
Overview
Work history
Education
Skills
Additional Information
Timeline

JACQUIE MCALLISTER

Glasgow,Lanarkshire

Summary

Organised and dedicated individual with proven track record in a variety of roles and environments. Self-motivated work ethic with ability to perform effectively in independent or team environments.


I am approachable and friendly with exceptional communication skills which have enabled me to build excellent relationships with colleagues and clients in previous roles.



Overview

33
33
years of professional experience

Work history

Centre Support Assistant

Beatson Cancer Charity Wellbeing Centre
06.2023 - 11.2023
  • Displayed strong customer service skills .
  • Welcomed guests and clients in upbeat and friendly manner.
  • Maintained reception area in orderly manner to provide visitors with positive first impression of the Charity.

Volunteer

Beatson Cancer Charity
05.2023 - 06.2023
  • Assisting in the Wellbeing Centre.
  • Ad-hoc volunteer as required.


Complementary Therapist

Tabbron Wellbeing
08.2021 - 04.2023
  • Various Massage therapies.
  • Reflexology.
  • Lifestyle Advice.
  • Stress Management.

Complementary Therapist

Nuffield Health
Milngavie
03.2020 - 12.2020
  • Reception duties.
  • Various massage therapies.
  • Reflexology.

Clerical Assistant

Scottish Renewables
Glasgow
03.2013 - 02.2014
  • Offering clerical support to the CEO, Marketing, Policy and Communication Departments.
  • Managed incoming and outgoing calls for busy office.
  • Maintained office files in both electronic and hard copies.
  • Provided comprehensive administrative and clerical support, including organising files, creating spreadsheets and imaging documents.
  • Assembled and mailed informational packets, reports and publications.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Planned travel arrangements for staff and executives, coordinating and communicating booking information.
  • Organised client events and conferences.

Volunteer Chairperson

St Josephs' Primary PTA
, East Dunbartonshire
08.2012 - 06.2019
  • Plan and host meetings for parents and teachers.
  • Plan events
  • Attend full school council meetings.
  • Fundraise for school trips and equipment and plan allocation of funds raised.
  • Plan and book school trips.

Volunteer Chairperson

St Josephs Nursery
, East Dunbartonshire
08.2010 - 06.2012

· Fundraising.

· Event planning.

· Collection of fees.

· Payments of salaries.

· Completing funding applications.

Complete tender application to local authority.

PA, Regional Director

Barclays Bank
Glasgow
04.2004 - 01.2007
  • Full clerical support to the Regional Director
  • Often dealing with confidential information
  • Work required to be completed accurately within time sensitive deadlines.

Business Managers Assistant and Regional Managers Assistant

Clydesdale Bank
Glasgow
10.1997 - 04.2004
  • Preparing documentation for commercial lending
  • Analysis of company accounts
  • Sales of associated banking products
  • General customer service queries.

Branch Manager, Supervisor, Sales Assistant

Scottish Power Plc
Glasgow
03.1991 - 08.1997
  • Training and motivation of staff to ensure that we achieved/exceeded sales targets
  • All related administration to ensure that the branch complied with company standards
  • Ensuring that all administration complied with company standards
  • Dealing with all aspects of sales
  • Cash handling

Education

HND Complementary Therapies -

City of Glasgow College
2021
Advanced Reflexology Advanced Aromatherapy Aromatherapy Massage Body Massage Treatments Traditional Head Message Lifestyle Advise Stress Management

HNC - Business Administration

Clydebank College
2006

Scotvec Higher - undefined

Central College of Commerce
1993
Units Principles and Practice of Selling Practice of Marketing Sales Promotion Economics of Marketing

Scottish Qualifications Certificate -

Notre Dame High School for Girls, Glasgow, Glasgow City
1990
  • Higher English 3
  • Ordinary Grade Art C
  • Ordinary Grade Arithmetic B
  • Ordinary Grade English B
  • Ordinary Grade French B
  • Ordinary Grade Italian C
  • Ordinary Grade Maths C
  • Ordinary Grade Physics C

Skills

    Clerical

  • Management/Supervisory
  • Experience of motivating and managing of teams in a retail environment
  • Accurate and timely completion of management reports
  • Calendar management
  • Capacity and succession planning
  • Involvement in recruitment
  • Involvement in disciplinary procedures and interviews
  • Internal controls and audits
  • Creating and maintaining effective relationship with colleagues and clients
  • Mail handling
  • Outlook platforms, including Excel, Word and PowerPoint
  • Complementary Therapies

  • Swedish massage
  • Hot stone massage
  • Therapeutic massage techniques
  • Referral generation
  • Lymphatic Drainage
  • Excellent customer care
  • Reflexology
  • Aromatherapy
  • Cross-selling strategies
  • Deep tissue massage
  • Stress relief techniques
  • Moving and handling
  • Evidence-based patient care
  • Infection Prevention and Control
  • Person-centred care
  • Home exercise programmes
  • Sales commission knowledge
  • Reception

Additional Information

  • Full Clean Driving License - Own car
  • Full PVG Held

Timeline

Centre Support Assistant - Beatson Cancer Charity Wellbeing Centre
06.2023 - 11.2023
Volunteer - Beatson Cancer Charity
05.2023 - 06.2023
Complementary Therapist - Tabbron Wellbeing
08.2021 - 04.2023
Complementary Therapist - Nuffield Health
03.2020 - 12.2020
Clerical Assistant - Scottish Renewables
03.2013 - 02.2014
Volunteer Chairperson - St Josephs' Primary PTA
08.2012 - 06.2019
Volunteer Chairperson - St Josephs Nursery
08.2010 - 06.2012
PA, Regional Director - Barclays Bank
04.2004 - 01.2007
Business Managers Assistant and Regional Managers Assistant - Clydesdale Bank
10.1997 - 04.2004
Branch Manager, Supervisor, Sales Assistant - Scottish Power Plc
03.1991 - 08.1997
City of Glasgow College - HND Complementary Therapies,
Clydebank College - HNC, Business Administration
Central College of Commerce - Scotvec Higher,
Notre Dame High School for Girls - Scottish Qualifications Certificate,
JACQUIE MCALLISTER