Proven ability to lead teams with empathy and clear communication, fostering collaborative and productive environment. Skilled in conflict resolution and adaptable to changing priorities, always ensuring tasks are completed efficiently. Demonstrates strong organisational skills and proactive approach to problem-solving. Eager to leverage leadership skills to drive team success and deliver results.
Overview
1
1
year of post-secondary education
Work History
Supervisor Leader
Mr price group
Durban , South Africa
06.2015 - I currently work here
Monitored staff performance and developed improvement plans.
Aligned day-to-day activities with targets set by upper management.
Trained staff in till management practices including reviewing and reconciling daily transactions.
Resolved conflicts within the team, fostering a positive and collaborative working environment.
Supervised team of 15, delegating tasks and monitoring performance to meet project deadlines.
Led staff training sessions on customer service excellence, enhancing team skills and knowledge.
Maintained high standards of cleanliness and organisation in the workplace.
Analysed sales data to identify trends, adjusting strategies to maximise profits.