Pedro silva
Ashford,Middlesex
Summary
Experienced Supervisor Leader specialising in team management and operational planning. Manages a team of 12, enhancing sorting and routing efficiency while prioritising team development. Focused on operational excellence, skilled in staff management, schedule coordination, and maintaining quality and safety standards. Effective communicator with strong problem-solving abilities, fostering a collaborative work environment.
Overview
13
13
years of professional experience
Work History
Supervisor Leader
APC Overnight
KIngston
05.2026 - 06.2026
- described team experience and transitioned to new opportunity
- lead a team with 12 workers on the sort, dealing with forklift empty trucks, planning routes for drivers
- debriefed drivers and organised bulk logistics
- Focused on team support while managing sorting logistics.
Warehouse Team Leader
Dhl ecommerce
Camberley
02.2023 - 05.2026
- Managed a team of warehouse operatives, overseeing daily tasks to boost efficiency and productivity.
- Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
- Loaded and unloaded truck deliveries using stock systems to process and arrange orders.
- Used excellent leadership skills to maintain smooth, efficient and proactive operations which increased profits and team motivation.
- Trained new staff on warehouse procedures, equipment use, and health and safety regulations.
- Led warehouse team in daily operations to optimise productivity and meet dispatch deadlines.
- Led staff training sessions on warehouse equipment and safety protocols, enhancing team skills and knowledge.
- Streamlined order picking and packing processes, reducing turnaround time and enhancing customer satisfaction.
Delivery Driver
Dhl ecommerce
Aldershot
11.2022 - 01.2023
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Handled merchandise carefully to provide safe delivery.
- Successfully changed and planned alternative routes for journeys, usually at short notice. When routes become congested or closed.
- Navigated through diverse weather conditions and traffic situations. Ensuring timely and safe delivery of items.
Courier Delivery Driver
Parcel force
Aldershot
05.2015 - 05.2022
- Maintained accurate records of deliveries, collections, and vehicle mileage for operational efficiency.
- Collected parcels and packages from depots and delivered consignments to addresses specified in dispatch instructions.
- Communicated clearly and professionally with customers to deliver first-class service.
Driver
Pack and Go
West Drayton
03.2014 - 02.2015
- Delivered excellent customer service when interacting with clients.
- Checked loaded and unloaded goods matched delivery paperwork.
- Distributed weight safely and evenly to minimise transportation risk.
- Manoeuvred vehicles safely to eliminate risk to cargo or people.
Porter
Mathew clark
park royal
04.2013 - 03.2014
- Followed manual handling practices to lift and carry heavy items.
Education
SVQ Level 3 - 12 year complete
college
portugal01-1998
Skills
- Operational planning
- Team supervision
- Shift management
- Staff coordination
- Problem solving
- Equipment handling
- Leadership skills
- Leadership competence
- Team motivation
- Team building
- Motivational communication
- Staff mentoring
Languages
Portuguese
First Language
English
Advanced
C1
Interests
- sing
- sport
- movies
Timeline
Supervisor Leader
APC Overnight
05.2026 - 06.2026
Warehouse Team Leader
Dhl ecommerce
02.2023 - 05.2026
Delivery Driver
Dhl ecommerce
11.2022 - 01.2023
Courier Delivery Driver
Parcel force
05.2015 - 05.2022
Driver
Pack and Go
03.2014 - 02.2015
Porter
Mathew clark
04.2013 - 03.2014
SVQ Level 3 - 12 year complete
college