Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Preeti Giri

Walsall,West Midlands

Summary

Results-oriented professional with expertise in customer service and communication. Demonstrated success in managing transactions and providing efficient assistance to customers. Committed to enhancing sales and fostering positive shopping experiences. Strong interpersonal skills drive dedication to customer satisfaction.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Waitress

Eight Peaks Dine
Tipton, West Midlands
08.2025 - Current
  • Delivered exceptional service to customers, enhancing overall dining experience.
  • Accommodated special event requirements, offering customised services for parties.
  • Collaborated with kitchen staff to ensure precise order fulfilment.
  • Managed table settings to create inviting dining atmospheres.
  • Resolved customer complaints using professional communication skills.
  • Executed food and drink orders accurately, boosting customer satisfaction rates.

Customer Service

Sidhakura Media Network
Kathmandu , Nepal
09.2023 - 01.2025
  • Managed key stakeholder relationships to sustain loyalty and satisfaction.
  • Delivered customer service training to enhance team communication skills.
  • Facilitated cross-functional meetings to encourage collaboration and idea sharing.
  • Provided excellent customer service for positive passenger experiences.
  • Enhanced customer engagement through innovative social media campaigns.

Sales Assistant

Bhatbhateni Supermarket
Kathmandu , nepal
03.2021 - 06.2023
  • Acquired in-depth knowledge of new products, delivering comprehensive guidance to customers.
  • Managed high-pressure situations effectively, ensuring seamless store operations during peak hours.
  • Provided personalised shopping advice to elevate customer experiences.
  • Monitored consumer behaviour trends with attention to detail for strategic planning.
  • Delivered outstanding after-sales service, promoting repeat business and customer loyalty.
  • Trained new staff members, cultivating a supportive and efficient working environment.
  • Ensured timely stock replenishment to maintain product availability.

Education

Bachelor of Humanities - social science

Tribhuvan University
Pokhara nepal
05.2019 - 03.2023

Skills

  • Sales-driven customer service
  • Proactive support strategies
  • Customer service proficiency
  • Disability support expertise
  • Assistive technology utilization
  • Care plan familiarity

Affiliations

  • research
  • reading
  • listerning to music
  • cooking
  • caring

Languages

English
Fluent
Hindi
Advanced (C1)
Nepali
Proficient (C2)

Certification

Six months of Teaching Experience in Shree Narayan Higher Secondary School.


Completed diploma computer courses.


One years Experience in care taker at Kusma Hospital Nepal .

Timeline

Waitress

Eight Peaks Dine
08.2025 - Current

Customer Service

Sidhakura Media Network
09.2023 - 01.2025

Sales Assistant

Bhatbhateni Supermarket
03.2021 - 06.2023

Bachelor of Humanities - social science

Tribhuvan University
05.2019 - 03.2023

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Preeti Giri