DEEPANSHU VAISHNAV
Personal Advisor
Sheffield
Summary
Detail-oriented and analytical professional with a robust background in quality assurance, data analysis, and problem-solving within educational and technological environments. Proven experience in managing detailed examination processes, ensuring accuracy and compliance with strict deadlines. Highly proficient in leveraging analytical tools to enhance data-driven decision-making, promote operational efficiency, and support stakeholder objectives.
Energetic student eager to deliver top-quality customer service. Addresses challenges with resourcfeul problem-solving and conflict-resolution skills. Personable communicator with strong interpersonal skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Sales Advisor
Zara
Newcastle upon Tyne, Tyne and wear
09.2024 - 01.2025
- Provided exceptional customer engagement, consistently maintaining a satisfaction rating above 95%.
- Enhanced conversion rates by 15% through targeted customer service strategies.
- Streamlined administrative processes, reducing documentation time by 20%.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
Processing Assistant
Pearson
Rotherham
04.2025 - 05.2025
- Analyse examination answer sheets to identify and resolve discrepancies and errors using specialised software.
- Manage sorting processes and address system errors swiftly, ensuring seamless operational workflows.
- Conduct comprehensive data analysis to provide timely insights and accurate reporting.
- Coordinate with multiple stakeholders across divisions to ensure alignment with business and customer requirements.
- Foster effective communication with assessment teams, enhancing overall assessment quality.
- Utilise data visualisation tools like Tableau for detailed reporting and insights.
- Ensured data integrity and security in all examination processing activities.
Business Development Executive
Byju's
Newcastle, Tyne
01.2023 - 12.2024
- Successfully managed customer journeys, consistently exceeding sales targets by 15%.
- Optimized CRM systems, significantly improving customer engagement metrics.
Marketing & Communications Intern
The Air Charter Association
06.2024 - 08.2024
- Executed multichannel marketing campaigns, resulting in a 10% increase in client conversions.
- Managed detailed market research and competitor analyses to uncover strategic growth opportunities.
- Optimized CRM processes to improve marketing outcomes and customer journey.
Test Analyst
Infosys
Bengaluru
10.2021 - 10.2023
- Spearheaded testing initiatives, reducing software bugs by 20% through automated solutions.
- Enhanced accuracy and reliability of software releases by thorough documentation and analysis.
- Collaborated cross-functionally to resolve complex software and system discrepancies.
Education
Master of Science - International Marketing
Newcastle University
Newcastle, Uk 09.2023 - 09.2024
Bachelor of Engineering - Electronics & Telecommunication
University of Pune
01.2017 - 01.2021
Skills
Live software demonstrations
undefinedLanguages
English
Timeline
Processing Assistant
Pearson
04.2025 - 05.2025
Sales Advisor
Zara
09.2024 - 01.2025
Marketing & Communications Intern
The Air Charter Association
06.2024 - 08.2024
Master of Science - International Marketing
Newcastle University
09.2023 - 09.2024
Business Development Executive
Byju's
01.2023 - 12.2024
Test Analyst
Infosys
10.2021 - 10.2023
Bachelor of Engineering - Electronics & Telecommunication
University of Pune
01.2017 - 01.2021
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