Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
JENNIFER MOSERAY

JENNIFER MOSERAY

Supervisor
London,Lewisham
Business opportunities are like buses, there’s always another one coming.
Richard Branson

Summary

High-energy kitchen team member with flexibility to cook delicious dishes from different cuisines, ingredients and recipes. Confident in high-pressure, busy environments and always ready to step in on any station. Highly organised and hardworking with focus on efficiency and consistency.

Overview

7
7
years of professional experience

Work history

Kitchen Supervisor

The Salad Project
London, Greater London
04.2023 - Current
  • Rotated food products to minimize spoilage and waste
  • Oversaw prep work to maintain food quality, plate presentation and sanitation standards
  • Performed opening, closing and side work duties in accordance with guidelines
  • Supervised kitchen staff by training, counselling and disciplining
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
  • Analyzed operational problems, such as theft, and wastage and established procedures to alleviate these problems
  • The uses of Trail, placing orders and receiving invoices
  • Oversaw safe storage practices and compliance with Food Safety Act, accurately completing relevant documentation.
  • Met kitchen hygiene standards by preparing, implementing and monitoring routine cleaning schedules.
  • Sought customer feedback and researched local market to create new dishes that attract new and regular customers.

Intern Baker

Arapina
London, Deptford
01.2023 - 04.2023
  • Prepared and baked cakes, cookies, pies, and desserts according to recipes
  • Operated and maintained baking equipment and machinery
  • Baked fresh bread and pastries to fulfill customer needs and orders.
  • Sought feedback actively and used it to improve performance.
  • Exceeded expectations and demonstrated potential for future success.
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
  • Showed initiative and willingness to take on new challenges.
  • Cleaned and maintained kitchen equipment and oven.
  • Maintained strong knowledge of food safety practices.
  • Mixed various ingredients to make fillings for cakes and pies.
  • Prepared exceptional pastries and desserts.
  • Complied with health and safety codes.

Store Supervisor

Marugame Udon
London, London Liverpool St
09.2021 - 04.2023
  • Set performance goals for staff members and helped teams meet important deadlines
  • Delegated tasks to team members according to individual strengths
  • Communicated employee, customer and workplace needs to managers
  • Taught company procedures to new employees and increased progress by identifying areas of weakness
  • Cancelled orders based on customer requests, inventory or delivery problems.
  • Motivated team through providing hands-on practical support to all members of staff on duty.
  • Managed staff rotas, planning workloads effectively and strategically.

Team Leader

McDonald's Catford
London
09.2018 - 08.2021
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Communicated effectively with customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking
  • Notified supervisors of item shortages and organized materials in appropriate locations
  • Trained new team members on company policies and procedures.

Sales Associate volunteer

Cancer Research
London, Lewisham
02.2019 - 09.2019
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Met merchandising standards by keeping store stocked and products faced
  • Engaged with guests to understand and anticipate customer service needs
  • Greeted customers warmly and offered assistance.
  • Completed customer orders with speed and accuracy.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Applied positive customer service approach to increase satisfaction levels.
  • Displayed energy and enthusiasm in fast-paced environment.

Sales Associate

Poundstretcher Greenwich
02.2018 - 08.2018
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Communicated effectively with customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking
  • Notified supervisors of item shortages and organized materials in appropriate locations
  • Trained new team members on company policies and procedures.

Work experience nursery assistant

Sunrise Community Nursery
Brockley
11.2016 - 04.2017
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Communicated effectively with customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking
  • Notified supervisors of item shortages and organized materials in appropriate locations
  • Trained new team members on company policies and procedures.
  • Created caring bonds with children for comfort and safety within nursery.
  • Supervised daily activities, lunch break and rest time to monitor schedule.
  • Fed meals , changed diapers and assisted children to use toilet.

Education

Bachelor of Science (B.S.) in Human Nutrition Candidate - Human Nutrition

London Metropolitan University, Holloway, Islington
09/2017 - 04/2024

BTEC in Health and Social Care - Health and Social Care

Christ the king Emmanuel, Lewisham
09/2014 - 05/2017
  • Graduate with D*D*D*
  • Course of study in Health and Social Care
  • Dissertation in HSC
  • Extended Diploma Certificate for D*D*D*

GCSEs - GCSEs Subjects

Trinity Church of England School, Lewisham, London
07/2012 - 07/2014

Skills

  • Kitchen equipment maintenance
  • Safe food storage practices
  • Engaging leadership style
  • Sales-driven customer service
  • Culinary knife skills
  • Food waste elimination
  • Safe food handling
  • Kitchen organisation
  • Efficient multitasking
  • Teamwork
  • Ingredient preparation
  • Issue resolution
  • Customer service
  • Portion control
  • Time management
  • Problem-solving

Affiliations

  • Reading in my spare time
  • Baking to improve my skills for future bakery business
  • Taking a long walk to relax
  • Watching anime to learn about Japanese culture

Accomplishments

    Award in Health and Social Care BTEC course for achieving triple D*

References

References available upon request.

Timeline

Kitchen Supervisor - The Salad Project
04.2023 - Current
Intern Baker - Arapina
01.2023 - 04.2023
Store Supervisor - Marugame Udon
09.2021 - 04.2023
Sales Associate volunteer - Cancer Research
02.2019 - 09.2019
Team Leader - McDonald's Catford
09.2018 - 08.2021
Sales Associate - Poundstretcher Greenwich
02.2018 - 08.2018
Work experience nursery assistant - Sunrise Community Nursery
11.2016 - 04.2017
London Metropolitan University - Bachelor of Science (B.S.) in Human Nutrition Candidate, Human Nutrition
09/2017 - 04/2024
Christ the king Emmanuel - BTEC in Health and Social Care, Health and Social Care
09/2014 - 05/2017
Trinity Church of England School, Lewisham - GCSEs, GCSEs Subjects
07/2012 - 07/2014

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JENNIFER MOSERAYSupervisor