JENNIFER MOSERAY
Supervisor
London,Lewisham
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Summary
High-energy kitchen team member with flexibility to cook delicious dishes from different cuisines, ingredients and recipes. Confident in high-pressure, busy environments and always ready to step in on any station. Highly organised and hardworking with focus on efficiency and consistency.
Overview
7
7
years of professional experience
Work history
Kitchen Supervisor
The Salad Project
London, Greater London
04.2023 - Current
- Rotated food products to minimize spoilage and waste
- Oversaw prep work to maintain food quality, plate presentation and sanitation standards
- Performed opening, closing and side work duties in accordance with guidelines
- Supervised kitchen staff by training, counselling and disciplining
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
- Analyzed operational problems, such as theft, and wastage and established procedures to alleviate these problems
- The uses of Trail, placing orders and receiving invoices
- Oversaw safe storage practices and compliance with Food Safety Act, accurately completing relevant documentation.
- Met kitchen hygiene standards by preparing, implementing and monitoring routine cleaning schedules.
- Sought customer feedback and researched local market to create new dishes that attract new and regular customers.
Intern Baker
Arapina
London, Deptford
01.2023 - 04.2023
- Prepared and baked cakes, cookies, pies, and desserts according to recipes
- Operated and maintained baking equipment and machinery
- Baked fresh bread and pastries to fulfill customer needs and orders.
- Sought feedback actively and used it to improve performance.
- Exceeded expectations and demonstrated potential for future success.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Showed initiative and willingness to take on new challenges.
- Cleaned and maintained kitchen equipment and oven.
- Maintained strong knowledge of food safety practices.
- Mixed various ingredients to make fillings for cakes and pies.
- Prepared exceptional pastries and desserts.
- Complied with health and safety codes.
Store Supervisor
Marugame Udon
London, London Liverpool St
09.2021 - 04.2023
- Set performance goals for staff members and helped teams meet important deadlines
- Delegated tasks to team members according to individual strengths
- Communicated employee, customer and workplace needs to managers
- Taught company procedures to new employees and increased progress by identifying areas of weakness
- Cancelled orders based on customer requests, inventory or delivery problems.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Managed staff rotas, planning workloads effectively and strategically.
Team Leader
McDonald's Catford
London
09.2018 - 08.2021
- Arrived on time for shifts and adhered to company dress code guidelines
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Notified supervisors of item shortages and organized materials in appropriate locations
- Trained new team members on company policies and procedures.
Sales Associate volunteer
Cancer Research
London, Lewisham
02.2019 - 09.2019
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Engaged with guests to understand and anticipate customer service needs
- Greeted customers warmly and offered assistance.
- Completed customer orders with speed and accuracy.
- Completed duties to deliver on targets with accuracy and efficiency.
- Applied positive customer service approach to increase satisfaction levels.
- Displayed energy and enthusiasm in fast-paced environment.
Sales Associate
Poundstretcher Greenwich
02.2018 - 08.2018
- Arrived on time for shifts and adhered to company dress code guidelines
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Notified supervisors of item shortages and organized materials in appropriate locations
- Trained new team members on company policies and procedures.
Work experience nursery assistant
Sunrise Community Nursery
Brockley
11.2016 - 04.2017
- Arrived on time for shifts and adhered to company dress code guidelines
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Notified supervisors of item shortages and organized materials in appropriate locations
- Trained new team members on company policies and procedures.
- Created caring bonds with children for comfort and safety within nursery.
- Supervised daily activities, lunch break and rest time to monitor schedule.
- Fed meals , changed diapers and assisted children to use toilet.
Education
Bachelor of Science (B.S.) in Human Nutrition Candidate - Human Nutrition
09/2017 - 04/2024
BTEC in Health and Social Care - Health and Social Care
09/2014 - 05/2017
- Graduate with D*D*D*
- Course of study in Health and Social Care
- Dissertation in HSC
- Extended Diploma Certificate for D*D*D*
GCSEs - GCSEs Subjects
07/2012 - 07/2014
Skills
- Kitchen equipment maintenance
- Safe food storage practices
- Engaging leadership style
- Sales-driven customer service
- Culinary knife skills
- Food waste elimination
- Safe food handling
- Kitchen organisation
- Efficient multitasking
- Teamwork
- Ingredient preparation
- Issue resolution
- Customer service
- Portion control
- Time management
- Problem-solving
Affiliations
- Reading in my spare time
- Baking to improve my skills for future bakery business
- Taking a long walk to relax
- Watching anime to learn about Japanese culture
Accomplishments
Award in Health and Social Care BTEC course for achieving triple D*
References
References available upon request.
Timeline
Kitchen Supervisor - The Salad Project
04.2023 - Current
Intern Baker - Arapina
01.2023 - 04.2023
Store Supervisor - Marugame Udon
09.2021 - 04.2023
Sales Associate volunteer - Cancer Research
02.2019 - 09.2019
Team Leader - McDonald's Catford
09.2018 - 08.2021
Sales Associate - Poundstretcher Greenwich
02.2018 - 08.2018
Work experience nursery assistant - Sunrise Community Nursery
11.2016 - 04.2017
London Metropolitan University - Bachelor of Science (B.S.) in Human Nutrition Candidate, Human Nutrition
09/2017 - 04/2024
Christ the king Emmanuel - BTEC in Health and Social Care, Health and Social Care
09/2014 - 05/2017
Trinity Church of England School, Lewisham - GCSEs, GCSEs Subjects
07/2012 - 07/2014