Summary
Overview
Work History
Education
Skills
Timeline
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Prashant Sookun

Online Shopping - GA( General Assistant)
Harlow

Summary

A highly motivated and adaptable individual, eager to transition into a new career pathway. With extensive experience in the healthcare sector and customer service, I possess a unique blend of transferable skills including communication, problem-solving, and teamwork. Passionate about using my expertise to make a positive impact in a new field, I am driven to learn and develop in a dynamic work environment.

Overview

13
13
years of professional experience

Work History

Online assistant(General Assistant)

Sainsbury's Supermarket
Harlow
07.2024 - Current
  • Picked customer orders on shop floor and in warehouse environment, carefully selecting best quality produce for dispatch.
  • Helped team of Online Drivers to efficiently load vans ahead of delivery.
  • Routinely lifted and relocated shopping containers weighing up to 15kg using appropriate manual handling techniques.
  • Handled customer complaints professionally-result was an improvement in overall client relations.
  • Minimised customer disappointments by choosing appropriate replacements for items not-in-stock.
  • Responded to a high volume of telephone queries, ensuring a professional service at all times.
  • Inspected products before customer delivery to ensure orders met defined quality standards.
  • Worked closely with other team members, fostering a positive work environment.

Private tutor

Private
Harlow
01.2024 - Current
  • Ensured knowledge retention with the use of engaging revision techniques.
  • Prepared students for exams, resulting in increased performance levels.
  • Implemented individual learning strategies to meet unique student needs.
  • Simplified complex concepts into easily digestible information for student benefit.
  • Boosted student confidence with one-on-one tutoring sessions.
  • Increased academic achievement by providing focused attention in areas of difficulty.

Head chef

Lugano Care Home
Buckhurst Hill
01.2019 - 12.2023
  • Managed all aspects of the kitchen, ensuring smooth operation.
  • Monitored inventory levels, ensured timely replenishment of stock.
  • Developed seasonal menus to offer variety and freshness in dishes served.
  • Directed the preparation of special dishes for events and holidays.
  • Prepared selected dishes and ingredients in advance, improving efficiency during peak service hours.
  • Adhered to strict dietary guidelines from customers, ensuring satisfaction.
  • Forecasted kitchen supply needs, accurately estimating quantities to reduce wastage.

Domestic cleaner

Lugano Care Home
Buckhurst Hill
05.2017 - 12.2018
  • Protected customers' privacy whilst maintaining high standard of cleanliness in customer homes.
  • Scaled personal growth within housekeeping industry via regular participation in professional training workshops.
  • Kept well-stocked cleaning supplies to support smooth running of service.
  • Provided excellent customer service through clear communication with clients regarding their specific needs.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Created a welcoming environment for guests through thorough cleaning and maintenance of reception area and guest rooms.

Volunteer worker

Triangle Community Services
07.2016 - 07.2017
  • Built strong relationships with community members to foster goodwill and cooperation.
  • Adhered to charity organisation policies and procedures.
  • Delegated tasks and provided ongoing support to successfully execute projects and initiatives.
  • Maintained clean and organised workspace, contributing to a positive work environment.
  • Maintained accurate, up-to-date records of volunteer activities.

Junior technician

Evelyn Grace Academy
02.2013 - 02.2013
  • Gathered data from machines, facilitating accurate fault prediction.
  • Updated inventory records ensuring availability of necessary parts for speedy repairs.
  • Documented all maintenance performed on machines, creating a comprehensive service record.

Child caretaker

Nelson Primary School
03.2012 - 05.2012
  • Sorted out conflicts between kids amicably fostering harmonious relationships.
  • Managed behavioural issues to create a respectful atmosphere.
  • Initiated craft projects encouraging creativity among young minds.
  • Created stimulating environment for children's learning and growth.
  • Maintained children's health and safety by following hygiene procedures and routines.
  • Cared for toddlers during nap-time ensuring they had adequate rest.
  • Assisted in preparation of nutritious meals, ensuring balanced diet for children.

Education

Level 3 Extended diploma - IT Networking and Systems

Newham Sixth Form College
London
09.2012 - 07/2014

GCSEs - 9 GCSE, including Maths, English, French, ICT

Brampton Manor Academy
London
09.2007 - 07/2012

Skills

Communication Skills

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Timeline

Online assistant(General Assistant)

Sainsbury's Supermarket
07.2024 - Current

Private tutor

Private
01.2024 - Current

Head chef

Lugano Care Home
01.2019 - 12.2023

Domestic cleaner

Lugano Care Home
05.2017 - 12.2018

Volunteer worker

Triangle Community Services
07.2016 - 07.2017

Junior technician

Evelyn Grace Academy
02.2013 - 02.2013

Level 3 Extended diploma - IT Networking and Systems

Newham Sixth Form College
09.2012 - 07/2014

Child caretaker

Nelson Primary School
03.2012 - 05.2012

GCSEs - 9 GCSE, including Maths, English, French, ICT

Brampton Manor Academy
09.2007 - 07/2012

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Prashant SookunOnline Shopping - GA( General Assistant)