
Motivated and reliable 19-year-old college student currently studying Level 2 Beauty Therapy at North Kent College, Tonbridge. Experienced in fast-paced retail and hospitality environments through roles at Sainsbury’s, Burger King, and KFC, with strong customer service and teamwork skills. Actively engaged in voluntary work, demonstrating commitment, responsibility, and a positive work ethic while balancing work and studies.
Responsible for accurately picking and packing online customer orders in fast-paced retail environment, ensuring high standards of product quality, freshness, and presentation. Followed substitution guidelines to meet customer expectations, used handheld devices and in-store systems efficiently, and consistently met performance and delivery targets. Maintained strict adherence to food safety, hygiene, and health and safety regulations while supporting in-store customers and working collaboratively with team members.
Worked in fast-paced front-of-house environment, responsible for taking and processing customer orders accurately at till and drive-thru, handling promotions and meal deals, and ensuring positive customer experience. Prepared and packed dine-in, takeaway, and delivery orders efficiently, served customers and delivery partners professionally, and ensured orders were complete and presented to brand standards. Maintained cleanliness of front-of-house area, followed cash handling, food safety, and health & safety procedures, and worked closely with team members to ensure smooth service during busy periods.
Worked as part of fast-paced team to deliver high-quality food and excellent customer service. Responsible for taking customer orders, operating tills, preparing and assembling food to company standards, and maintaining cleanliness across kitchen and front-of-house areas. Followed food safety, hygiene, and health & safety procedures at all times, handled customer enquiries professionally, and supported team members to ensure efficient service during busy periods also I got an promotion as manager I worked in Burger King for 3 months.