Poppy Cope
Rossendale,Lancashire
Summary
I am a hard working individual who loves a challenge. One of my strengths, which was highlighted in the hospitality sector, is my ability to communicate with colleagues, customers and children in a manner that is both professional and personable. Another strength of mine which aids me to be a hard working employee, is my need for perfection in all tasks/goals given to me. I am also adaptable to most work environments with my versatility.
Overview
7
7
years of professional experience
15
15
years of post-secondary education
Work history
Front of house manager
Mr Fitzpatrick's Last Temperance Bar
Rossendale, Lancashire
2021.10 - Current
- Ensured smooth operation of the bar by delegating tasks effectively.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Facilitated effective communication between front-of-house and kitchen staff for seamless operations.
- Built loyal customer base by creating welcoming environment with top quality service.
Animal caretaker
Adventurous Alpacas
Rossendale, Lancashire
2020.12 - 2021.10
Children's entertainer
Animal Quackers
Rossendale, Lancashire
2019.09 - 2020.12
- Provided lively character portrayals to bring joy to themed events
- Utilised a variety of props in entertaining routines, keeping interest piqued.
- Infused positivity into every performance creating an upbeat environment.
Barista
Claire Green Cakes
Rossendale, Lancashire
2019.01 - 2019.09
Education
A-Levels - Psychology
BRGS Sixth Form
Rossendale, Lancashire 2023.09 - 2025.06
A-Levels - Biology
BRGS Sixth Form
Rossendale, Lancashire 2023.09 - 2025.06
A-Levels - Sociology
BRGS Sixth Form
Rossendale, Lancashire 2023.09 - 2025.06
GCSEs - Maths
BRGS Secondary School
Rossendale, Lancashire 2017.09 - 2022.06
GCSEs - English Language
BRGS Secondary School
Rossendale, Lancashire 2017.09 - 2022.06
Skills
- Problem Solving
- Initiative taking
- Collaborate well with colleagues
- Personable
- Follow instructions but can also give ideas as a leader
Affiliations
- Baking
- Spending time with animals
- Walking
- Socialising with friends
Timeline
A-Levels - Psychology
BRGS Sixth Form
2023.09 - 2025.06
A-Levels - Biology
BRGS Sixth Form
2023.09 - 2025.06
A-Levels - Sociology
BRGS Sixth Form
2023.09 - 2025.06
Front of house manager
Mr Fitzpatrick's Last Temperance Bar
2021.10 - Current
Animal caretaker
Adventurous Alpacas
2020.12 - 2021.10
Children's entertainer
Animal Quackers
2019.09 - 2020.12
Barista
Claire Green Cakes
2019.01 - 2019.09
GCSEs - Maths
BRGS Secondary School
2017.09 - 2022.06
GCSEs - English Language
BRGS Secondary School
2017.09 - 2022.06