Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
INTERESTS
VOLUNTARY WORK EXPERIENCE
Timeline
Generic

Polly Hinton

Silverstone,Northamptonshire

Summary

Dedicated professional with a solid background in customer service and support, excelling in communication and interpersonal skills. Proven track record in effective time management and maintaining organization in high-pressure settings. Expertise in administration, record keeping, and event support, with strong proficiency in Microsoft Office for report generation and data management. Committed to teamwork and collaboration, showcasing problem-solving skills and adaptability to enhance operational efficiency in dynamic environments.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Customer Services Advisor

West End Paddocks, Silverstone
Silverstone
2024.01 - 2026.05
  • Delivered excellent customer service and communicated information clearly to clients and visitors
  • Managed reception duties and supported services for approximately 3,000 guests
  • Maintained clean, safe, and organised facilities for events and programmes
  • Assisted with planning and organising events to ensure smooth operation
  • Supported special programmes and activities across the site
  • Contributed to campsite setup for the Silverstone Formula 1 Grand Prix

Secretary

Kingshill Park, Brackley, Northamptonshire
Brackley, Northamptonshire
2023.07 - 2026.05
  • Managed office administration including invoicing, filing, and ordering supplies
  • Organised meetings and maintained day-to-day calendars
  • Handled correspondence and responded professionally to emails and enquiries
  • Built strong working relationships through reliable and efficient support
  • Communicated effectively with tenants and customers regarding issues and updates

Education

Business Management Degree - Business

Royal Agricultural University
Cirencester
09/2025 - 06/2028

A-Levels - Business, Geography, Psychology

Stowe School
9 2024 - 6 2025

GCSEs -

Stowe School
9 2020 - 6 2023

Skills

  • Customer service and support
  • Communication and interpersonal skills
  • Organization and time management
  • Administration and record keeping
  • Event and program support
  • Teamwork and collaboration
  • Problem solving and adaptability
  • Microsoft Office proficiency
  • Report generation and data handling
  • Pressure management

Certification

  • HR Work Experience Course with CIPD
  • ACT Awareness e-Learning Course for terrorism

Affiliations

  • Running
  • Outdoors
  • Netball

References

References available upon request.

INTERESTS

Horse riding and outdoor activities, Volunteering and community support, Event organisation, Travelling and meeting new people, Fitness and wellbeing and looking into a career in Human Resources.

VOLUNTARY WORK EXPERIENCE

  • Primary School, Volunteer, Buckingham, 2024-01 - 2025-07, Supported teachers with classroom activities and lesson preparation, Assisted children with reading, learning tasks, and group activities, Helped maintain a positive and safe learning environment, Developed strong teamwork, communication, and organisational skills
  • RDA, Silverstone, Riding for the Disabled Volunteer, Silverstone, 2023-03 - 2024-01, Assisted disabled children and adults during horse-riding sessions, Supported participants to ensure a safe and positive experience, Helped prepare horses and equipment before and after sessions, Communicated effectively with participants, volunteers, and instructors, Demonstrated patience, empathy, and teamwork in a supportive environment

Timeline

Customer Services Advisor

West End Paddocks, Silverstone
2024.01 - 2026.05

Secretary

Kingshill Park, Brackley, Northamptonshire
2023.07 - 2026.05

Business Management Degree - Business

Royal Agricultural University
09/2025 - 06/2028

A-Levels - Business, Geography, Psychology

Stowe School
9 2024 - 6 2025

GCSEs -

Stowe School
9 2020 - 6 2023
Polly Hinton