Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

PIUS AHAMBA

Kettering,Northamptonshire

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience

Work history

Customer service representative

First Bank
11.2023 - 10.2024
  • Ensured smooth running of operations with timely preparation of reports.
  • Facilitated customer loyalty programmes to enhance customer retention.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Provided top-notch support for increased customer satisfaction.

Customer Care Representative

Prudent Dough
09.2021 - 10.2023
  • Enhanced customer satisfaction by addressing and
  • Prioritised tasks to meet and exceed company objectives and goals.
  • Recorded information about inquiries and complaints within internal database.
  • Listened actively to offer accurate information and best solution to their needs.

Customer care executive

Brila Media
02.2019 - 04.2021
  • Developed marketing plans to support department strategies.
  • Managed multi-channel advertising campaigns to support sales objectives.
  • Networked with media and PR professionals to build campaign reach.
  • Evaluated campaign performance to optimise return on investment.

Education

Bachelor of Education - Mathematics

Ekiti State University
Ekiti

Skills

  • Sales enquiry handling
  • Sales negotiating
  • Basic computer knowledge
  • Telephone skills
  • Customer sales support

References

References available upon request.

Timeline

Customer service representative

First Bank
11.2023 - 10.2024

Customer Care Representative

Prudent Dough
09.2021 - 10.2023

Customer care executive

Brila Media
02.2019 - 04.2021

Bachelor of Education - Mathematics

Ekiti State University

Similar Profiles

Create profile
PIUS AHAMBA