Phoebe Powell
Bury,Greater Manchester
Summary
Accomplished sales professional with a proven track record in achieving sales targets and employing strategic selling techniques. Expertise in cash handling, successful up-selling, and complaint handling, ensuring exceptional customer service. Skilled in stock room management, contributing to efficient operations and inventory control. Committed to leveraging skills to drive business growth and enhance customer satisfaction.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales Assistant
Penny Petroleum
Hopwood, Greater Manchester
07.2024 - 09.2025
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Trained new staff members, fostering a supportive working environment.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Improved customer service by efficiently handling queries and complaints.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Sales Assistant
Soapy J, Afflecks
Manchester
03.2023 - 03.2024
- Demonstrated products effectively leading to increased sales conversions.
- Delivered exceptional after-sales service, encouraging repeat business.
- Offered personalised shopping advice to enhance customer experiences.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Managed till operations smoothly, reducing waiting time for customers.
Education
GCSEs -
Newhouse Academy
Bury 09.2017 - 06.2022
Skills
- Sales target achievement
- Strategic selling techniques
- Cash handling
- Successful up-selling
- Complaint handling
- Customer Service
- Stock room management
Certification
- Lone Working Certificate
- Risk Management Certificate
- Fraud Awareness Certificate
- Manual Handling Certificate
- Emergency First Aid Awareness Certificate
- Fire Safety Certificate
- Forecourt Competent Person Programme
- Fuel Safety Certificate
- Equality, Diversity and Inclusion Certificate
- Health and Safety Certificate
- COSHH Certificate
- ALPS Certificate
- Age Verification Certificate
Timeline
Sales Assistant
Penny Petroleum
07.2024 - 09.2025
Sales Assistant
Soapy J, Afflecks
03.2023 - 03.2024
GCSEs -
Newhouse Academy
09.2017 - 06.2022
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