Philip Zheng
Bargoed,Caerphilly County Borough
Summary
Dedicated professional with expertise in cash handling and payment processing, ensuring efficient and accurate transactions. Strong communication skills paired with a polite and punctual demeanour enhance customer experience. Flexible and adaptable, committed to delivering exceptional service while pursuing opportunities for growth in customer-focused roles.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Front of house team member
Pagoda
Caerphilly , Caerphilly
2023.10 - Current
- Enhanced guest experience with a friendly and helpful attitude.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Managed cash transactions accurately, ensuring accurate financial records.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Recommended menu items to guests, enhancing their experience.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Maintained high standards of customer service during peak times.
Education
GCSEs -
King Henry VIII school
Abergavenny 2019.09 - 2023.06
Skills
- Cash handling
- Payment Processing
- Communications
- Punctual
- Polite
- Flexible
- Customer experience
Languages
Chinese (Mandarin)
Elementary
References
References available upon request.
Timeline
Front of house team member
Pagoda
2023.10 - Current
GCSEs -
King Henry VIII school
2019.09 - 2023.06