PETER NGANGA
Manchester,Middleton
Summary
I am an enthusiastic and dedicated professional with extensive interest across all areas of care management. An exceptional leader who is able to develop and motivate others to achieve desirable outcomes, I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurized working environment.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work history
Health Care Assistant
Willow Care & Support Limited
Northampton, Northamptonshire
2023.03 - Current
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
Senior Area Sales Manager
Africa Spirits Limited/ WoW Beverages Limited
NAIROBI, NAIROBI
2014.08 - 2023.03
- Increased year-on-year sales by 6%, implementing strategic business growth and retention initiatives.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Drove change and constructively challenged established processes to identify improvement opportunities.
- Provided trustworthy feedback and after-sales support to maximise customer lifetime value.
- Produced regular reports with in-depth detail of sales performance.
Education
Scottish Qualifications Certificate - Care Induction Certificate
PRO TRAINING UK LIMITED
UK 2022.03 - 2022.04
Scottish Qualifications Certificate - Dementia Management and Care
Mulberry House UK Limited
UK 2021.12 - 2022.01
Bachelors of Business Administration - Economics
PRESBYTERIAN UNIVERSITY OF EAST AFRICA
KENYA 2009.09 - 2014.08
Skills
- Compassionate care giver
- Organizational standards
- Care plan management
- Safeguarding knowledge
- Exceptional communicator
- Documentation development
- Care programme oversight
- Activities of Daily Living
Accomplishments
- Managed highly complex & parallel projects that involve multiple stakeholders
- Implemented route to market strategy, streamlining new ways of working and increasing efficiency 20%
- Supervised team responsible for executing well on projects, leading to 12% increased revenue.
Languages
English
Fluent
Refrees
Beffrey Cherono
Willow Care & Support
Unit 25 Kings Park Road Moulton Park Industrial
Estate, Northampton NN3
beffery@willowcareandsupport.co.uk
Timeline
Health Care Assistant
Willow Care & Support Limited
2023.03 - Current
Scottish Qualifications Certificate - Care Induction Certificate
PRO TRAINING UK LIMITED
2022.03 - 2022.04
Scottish Qualifications Certificate - Dementia Management and Care
Mulberry House UK Limited
2021.12 - 2022.01
Senior Area Sales Manager
Africa Spirits Limited/ WoW Beverages Limited
2014.08 - 2023.03
Bachelors of Business Administration - Economics
PRESBYTERIAN UNIVERSITY OF EAST AFRICA
2009.09 - 2014.08