Peter McKillen
Belfast,Antrim
Summary
Dedicated and adaptable professional with strong communication skills and a proven ability to deliver results. Skilled in organisation, accuracy, and multitasking under pressure. Experienced in supporting team success and contributing to a positive, productive workplace. Committed to continuous learning and adding value in dynamic roles across industries.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Shop assistant
QUB Student Union SPAR
Belfast, Antrim
09.2024 - 05.2025
- Delivered excellent customer service by assisting shoppers with queries, purchases, and product recommendations.
- Monitored stock levels, assisted with deliveries, and supported stock rotation to minimize waste.
- Adhered to health, safety, and hygiene standards to provide a safe shopping environment.
- Supported promotional campaigns and upselling opportunities to boost sales.
Retail Assistant
Tesco
Newtownabbey, Antrim
02.2023 - 08.2024
- Assisted customers in finding products and provided recommendations based on needs.
- Collaborated with team members to restock shelves and ensure product availability.
- Handled customer inquiries and resolved issues to enhance overall shopping experience.
- Attended training sessions to improve product knowledge and customer service skills.
Assistant Librarian
NI Libraries
Belfast, Antrim
05.2022 - 09.2022
- Assisted patrons with locating resources and navigating library systems.
- Developed and implemented engaging educational programmes for community members.
- Organised library materials to ensure efficient access and retrieval for users.
- Collaborated with colleagues to maintain an inviting and informative library environment.
Assistant IT Technician
Harbour Commissioners
Belfast, Antrim
11.2020 - 11.2020
- Installed and configured hardware and software to ensure optimal performance of IT systems.
- Provided technical support to team members by troubleshooting and resolving various IT-related issues.
- Maintained inventory of IT equipment and supplies, ensuring availability for daily operations.
- Assisted in setting up and managing user accounts and permissions across multiple platforms.
Volunteer youth worker
Boys Brigade
Newtownabbey, Antrim
09.2019 - 05.2020
- Facilitated engaging activities for youth to promote personal development and social skills.
- Collaborated with team members to design and implement programmes addressing community needs.
- Mentored young individuals, providing guidance and support to enhance their life skills.
- Organised workshops and events to foster teamwork and build positive relationships among participants.
Charity shop volunteer
Cancer Research UK
Belfast, Antrim
06.2019 - 03.2020
- Assisted in sorting and pricing donated items to ensure efficient sales process.
- Supported customers by providing information about products and services offered.
- Collaborated with team members to maintain cleanliness and organisation of shop environment.
- Managed stock levels and replenished shelves to enhance customer experience.
Education
Bachelor of Arts - History
Queen's University Belfast
09.2021 - 12.2025
A-Levels - Sociology, History, Software Systems Development
Belfast Royal Academy
09.2019 - 07.2021
Skills
- Sales acumen
- Proactive attitude
- Positivity and enthusiasm
- Patience under pressure
- Cash handling proficiency
- Basic mathematics
- Flexible
- Customer Service
- Attention to Detail
- MS Office
- Excellent communication skills
- Team player mentality
- Outgoing and enthusiastic
- Time efficiency
- Resilience under pressure
- Multitasking efficiency
Certification
- Certificate in the Chartered Institute of Environmental Health Introduction to First Aid Course (2023)
- Certificate in the Chartered Institute of Environmental Health Level 1 Food Safety
Affiliations
- Reading
- Music
- Football
- Film and Television
References
References available upon request.
Timeline
Shop assistant
QUB Student Union SPAR
09.2024 - 05.2025
Retail Assistant
Tesco
02.2023 - 08.2024
Assistant Librarian
NI Libraries
05.2022 - 09.2022
Bachelor of Arts - History
Queen's University Belfast
09.2021 - 12.2025
Assistant IT Technician
Harbour Commissioners
11.2020 - 11.2020
Volunteer youth worker
Boys Brigade
09.2019 - 05.2020
A-Levels - Sociology, History, Software Systems Development
Belfast Royal Academy
09.2019 - 07.2021
Charity shop volunteer
Cancer Research UK
06.2019 - 03.2020
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