Peter McKillen
Belfast,Antrim
Summary
Dedicated and adaptable professional with strong communication skills and a proven ability to deliver results. Skilled in organisation, accuracy, and multitasking under pressure. Experienced in supporting team success and contributing to a positive, productive workplace. Committed to continuous learning and adding value in dynamic roles across industries.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Shop assistant
QUB Student Union SPAR
Belfast, Antrim
2024.09 - 2025.05
- Delivered excellent customer service by assisting shoppers with queries, purchases, and product recommendations.
- Monitored stock levels, assisted with deliveries, and supported stock rotation to minimize waste.
- Adhered to health, safety, and hygiene standards to provide a safe shopping environment.
- Supported promotional campaigns and upselling opportunities to boost sales.
Retail Assistant
Tesco
Newtownabbey, Antrim
2023.02 - 2024.08
- Assisted customers in finding products and provided recommendations based on needs.
- Collaborated with team members to restock shelves and ensure product availability.
- Handled customer inquiries and resolved issues to enhance overall shopping experience.
- Attended training sessions to improve product knowledge and customer service skills.
Assistant Librarian
NI Libraries
Belfast, Antrim
2022.05 - 2022.09
- Assisted patrons with locating resources and navigating library systems.
- Developed and implemented engaging educational programmes for community members.
- Organised library materials to ensure efficient access and retrieval for users.
- Collaborated with colleagues to maintain an inviting and informative library environment.
Assistant IT Technician
Harbour Commissioners
Belfast, Antrim
2020.11 - 2020.11
- Installed and configured hardware and software to ensure optimal performance of IT systems.
- Provided technical support to team members by troubleshooting and resolving various IT-related issues.
- Maintained inventory of IT equipment and supplies, ensuring availability for daily operations.
- Assisted in setting up and managing user accounts and permissions across multiple platforms.
Volunteer youth worker
Boys Brigade
Newtownabbey, Antrim
2019.09 - 2020.05
- Facilitated engaging activities for youth to promote personal development and social skills.
- Collaborated with team members to design and implement programmes addressing community needs.
- Mentored young individuals, providing guidance and support to enhance their life skills.
- Organised workshops and events to foster teamwork and build positive relationships among participants.
Charity shop volunteer
Cancer Research UK
Belfast, Antrim
2019.06 - 2020.03
- Assisted in sorting and pricing donated items to ensure efficient sales process.
- Supported customers by providing information about products and services offered.
- Collaborated with team members to maintain cleanliness and organisation of shop environment.
- Managed stock levels and replenished shelves to enhance customer experience.
Education
Bachelor of Arts - History
Queen's University Belfast
2021.09 - 2025.12
A-Levels - Sociology, History, Software Systems Development
Belfast Royal Academy
2019.09 - 2021.07
Skills
- Sales acumen
- Proactive attitude
- Positivity and enthusiasm
- Patience under pressure
- Cash handling proficiency
- Basic mathematics
- Flexible
- Customer Service
- Attention to Detail
- MS Office
- Excellent communication skills
- Team player mentality
- Outgoing and enthusiastic
- Time efficiency
- Resilience under pressure
- Multitasking efficiency
Certification
- Certificate in the Chartered Institute of Environmental Health Introduction to First Aid Course (2023)
- Certificate in the Chartered Institute of Environmental Health Level 1 Food Safety
Affiliations
- Reading
- Music
- Football
- Film and Television
References
References available upon request.
Timeline
Shop assistant
QUB Student Union SPAR
2024.09 - 2025.05
Retail Assistant
Tesco
2023.02 - 2024.08
Assistant Librarian
NI Libraries
2022.05 - 2022.09
Bachelor of Arts - History
Queen's University Belfast
2021.09 - 2025.12
Assistant IT Technician
Harbour Commissioners
2020.11 - 2020.11
Volunteer youth worker
Boys Brigade
2019.09 - 2020.05
A-Levels - Sociology, History, Software Systems Development
Belfast Royal Academy
2019.09 - 2021.07
Charity shop volunteer
Cancer Research UK
2019.06 - 2020.03