Dedicated and adaptable professional with a strong ability to quickly learn new tasks and embrace challenges. Proven track record of effective teamwork and independent work, consistently delivering results. Passionate about Formula 1 and Liverpool FC, with interests in reading, films, and cycling. Committed to maintaining a healthy work-life balance through family time and outdoor activities.
Overview
38
38
years of professional experience
Work History
TRANSPORT CONTROLLER
FLIGHTLINK CHAUFFEURS LTD
Swindon
03.2012 - Current
Planned job allocation for the following day to optimise efficiency and protect profit margins.
Maintained accurate booking records to ensure a consistent, stress-free client journey.
Managed account bookings and addressed ad-hoc enquiries by phone/email to enhance client satisfaction.
CUSTOMER DELIVERY ASSISTANT (part time evenings)
TESCO
Swindon
03.2012 - 09.2012
Delivered customer shopping in Swindon and surrounding areas, ensuring timely and accurate deliveries.
Checked paperwork against shopping trays and loaded van according to delivery schedule, facilitating efficient order fulfilment.
Followed health and safety guidelines during deliveries and in the warehouse.
Planned routes for journeys, including national and international, planning using GPS, maps and traffic reports.
Completed daily [Type] deliveries without error or delay.
Transport Manager
GREENE KING BREWERY COMPANY
Abingdon
03.2008 - 03.2012
Maintain strict budgets while governing compliance with road transport legislation.
Account for balanced-hours management and enforce O-Licence regulatory standards.
Own route planning using DIPS, maintenance scheduling, and labour allocation decisions.
Led major route restructuring, integrating 20 tonnes intake into depot operations for enhanced capacity.
Govern introduction of new DIPS planning system with depot stakeholders.
Managed distribution department operations, ensuring team alignment with performance goals.
Coordinate swift issue resolution with internal and external customers to protect KPIs.
Direct tachograph analysis for driver infringements and govern permit-to-work involvement.
Decide customer-visit actions to resolve delivery exceptions and prevent repeat delays.
Assure driver and vehicle compliance and approve equipment and uniform ordering.
Coordinated agency resource planning while establishing health and safety compliance standards.
Drive professional development through national CPC and IOSH qualifications.
Sustain capability by completing in-house disciplinary, leadership, communication, first-aid, and fire-marshal training.
SENIOR TRANSPORT CO-ORDINATOR/PLANNER
PALLET LOGISTIC EXPRESS
Heathrow
04.2007 - 03.2008
Oversaw daily runs into TW postcode area, managing three 7.5t, two 18t, and an artic to ensure timely collection and connection with two trunk vehicles in the evening.
Coordinated collection of correct freight from airlines at Heathrow for onward delivery across UK using Palletways Network.
Correlated airway bills with strict customer delivery requirements, ensuring compliance with next day delivery in local area and economy delivery to north of Scotland.
Shortly after starting with the company the MD gave me the specific task of overseeing the introduction of a new pallet delivery system, which involved putting the freight through a new pallet network and assessing the impact on our service levels to the customers.
Handled phone calls from customers and other Palletway depots about bookings for collection and invoice queries, debriefed drivers, and organised customer paperwork.
I also assisted in sorting and loading of the freight onto the weekly container, bound for Korea.
TRANSPORT CO-ORDINATOR/PLANNER
GREGORY DISTRIBUTION LTD
05.2006 - 01.2007
Planned loads for next day, adhering to strict delivery and collection times.
I also allocated the day’s workload to each driver briefing them on the exact details of their deliveries and collections.
Rearranged delivery schedules to accommodate unforeseen delays, ensuring customer satisfaction. and collections due to failed or delayed shipments.
Liaised with customer account handlers to update on progress of deliveries and collections and gather information on future loads.
Work is planned for the main depot, and the smaller depot which both are 24-hour operations.
In the short space of time with Gregory Distribution, I had been given the extra responsibility of being in joint charge of the curtain side section of the operation, which included inputting jobs onto the customised computer system and collating customer paperwork for the account handlers.
LOGISTICS MANAGER
GS LOGISTIX NEWBURY
Newbury
01.2000 - 04.2006
Managed firm operations and customer bookings 24/7, ensuring timely responses to enquiries.
Maintained daily records of bookings and coordinated with courier companies nationwide for backloads and collections.
Also dealt with International courier enquiries, including liaising with forwarding agents at Heathrow (including quotes and arranging deadline deliveries).
Served as primary contact for drivers, resolving staff issues promptly to maintain service continuity.
In busy periods I would step in and help with deliveries.
I initially joined the company as a driver in a new expanding company and within a year was promoted to part-time Operations Manager, which after a few months achieved the full-time position.
On many occasions, I have driven abroad, including mainland Europe, Scandinavia, Shetland isles and Channel Islands.
I am extremely proud of what I have achieved which has led to many years of challenges and added responsibilities which I have taken in my stride and have been an asset to the running of GS Logistix.
ASSISTANT CONTROLLER
SWIFT GROUP
Newbury
08.1994 - 01.2000
Assistant controller in the Newbury office and then head controller of the Swindon office.
Then, I accepted the role of Head Controller when it became vacant.
Rejoined company as a driver, advancing to assistant in Swindon office before promotion to Head Controller.
Managed customer bookings and allocated work to drivers while on call 24 hours a day.
Contributed to team success through active engagement and problem-solving, finding fulfilment in challenging role.
NUCLEAR SAFETY OPERATIVE
A.W.E.
08.1988 - 07.1994
Executed all duties to meet high standards of safety and compliance.
Collaborated with specially trained team to ensure safety of perimeter areas following completion of sensitive operations.
Contributed to dedicated team at Berkshire, supporting operational goals.
Undertook a comprehensive two-year training course in practical skills.
Embraced new challenges immediately after completing sixth form.
Education
SCIENCE LAB ASSISTANT - SCIENCE LAB ASSISTANT: EXAM, SCIENCE LAB ASSISTANT: COURSE WORK, NATIONAL CPC AND IOSH QUALIFICATION
NEWBURY COLLEGE
Newbury, Berkshire
07-1990
O’LEVELS - HISTORY, COMMERCE
KENNETT SIXTH FORM
THATCHAM, BERKSHIRE
07-1988
CSE’S - MATHS, ENGLISH, GEOGRAPHY
JOHN O’GAUNT
Hungerford, Berkshire
07-1987
Skills
Logistics coordination
Route planning
Driver schedule coordination
Operational fleet compliance
Budget management
Booking management
Performance monitoring
Data analysis
Customer relationship management
Transport team management
Team leadership
Decision making
Problem solving
Time management
Conflict resolution
Communication skills
Custom
Formula 1
Liverpool FC
Reading
Films
TV
Spending time with family
Walking
Cycling
Timeline
TRANSPORT CONTROLLER
FLIGHTLINK CHAUFFEURS LTD
03.2012 - Current
CUSTOMER DELIVERY ASSISTANT (part time evenings)
TESCO
03.2012 - 09.2012
Transport Manager
GREENE KING BREWERY COMPANY
03.2008 - 03.2012
SENIOR TRANSPORT CO-ORDINATOR/PLANNER
PALLET LOGISTIC EXPRESS
04.2007 - 03.2008
TRANSPORT CO-ORDINATOR/PLANNER
GREGORY DISTRIBUTION LTD
05.2006 - 01.2007
LOGISTICS MANAGER
GS LOGISTIX NEWBURY
01.2000 - 04.2006
ASSISTANT CONTROLLER
SWIFT GROUP
08.1994 - 01.2000
NUCLEAR SAFETY OPERATIVE
A.W.E.
08.1988 - 07.1994
SCIENCE LAB ASSISTANT - SCIENCE LAB ASSISTANT: EXAM, SCIENCE LAB ASSISTANT: COURSE WORK, NATIONAL CPC AND IOSH QUALIFICATION