Basit Khan
London
Summary
Experienced logistics professional with extensive knowledge of warehouse systems and distribution planning.
Organised Transport Controller with talent for streamlining logistics operations and improving route efficiency. Known for enhancing team performance and reducing delivery times through strategic planning and proactive problem-solving. Committed to maintaining high standards of safety and compliance in all transport activities.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work history
Transport Controller
Hats Group
Chelsea, London
06.2022 - Current
- Pre plan in-bound/out-bound driver routes effectively and cost efficiently with minimal resource waste while ensuring patients arrive for appointments on time and leave within contracted KPI agreement.
- Cut down on delays for improved patient satisfaction by expertly managing transport schedules.
- Built and maintained a strong team relationship with regular open and individual communication to deliver the common goal and collective purpose of the company.
- Motivate and inspired the team to achieve great results with regular team bonding and outing activities.
- Ensuring all shifts are covered with the correct trained crews and vehicles.
- Delivering operational results by identifying potential issues, problems & opportunities.
- Facilitated smooth shift handovers by producing detailed reports on each day's activities.
Warehouse Manager
Peloton
North Acton, London
04.2021 - 04.2022
- Investigated discrepancies in inventory records; ensured swift resolution of errors.
- Conducted performance reviews for individual growth and overall team improvement.
- Fulfilled customer orders promptly due to an efficient order tracking system implementation.
- Handled employee issues professionally, resulting in increased job satisfaction rates amongst the workforce.
- Developed comprehensive training programmes for new hires, boosting overall team competency.
- Implemented a system to track vehicles real-time, improving the reliability of deliveries.
- Resolved customer complaints promptly maintaining good relations with clients.
Brand Ambassador - Driver Role
Peloton
North Acton, London
10.2019 - 04.2021
- Trained junior brand ambassadors, leading to a more effective team performance.
- Accumulated useful feedback from consumers, allowing for improved products and services.
- Championed brand image by engaging customers on a personal level and going above and beyond.
- Handled fragile items carefully, resulting in zero damage complaints.
- Completed deliveries with smile and patient, personalised service.
Education
GCSEs - Maths
Brentside High School
United Kingdom 09.2005 - 05.2010
GCSEs - English
Brentside High School
United Kingdom 09.2005 - 05.2010
A-Levels - Business Studies
Greenford Sixth form
United Kingdom 09.2010 - 05.2013
A-Levels - Sport Science
Greenford Sixth form
United Kingdom 09.2010 - 05.2013
Skills
- Warehouse systems knowledge
- Distribution planning
- Traffic legislation knowledge
- Driver supervision and training
- Familiarity with transport software
- Punctuality assurance practices
- Warehousing processes familiarity
- Load management
- Transport coordination
Affiliations
- Football
- Gym
- Hiking
- Coffee
Accomplishments
Transport Controller of the year 2024
Certification
Driving License
First Aid
ACA ( Ambulance Care Assistant) Level 3 VTQ
References
References available upon request.
Timeline
Transport Controller
Hats Group
06.2022 - Current
Warehouse Manager
Peloton
04.2021 - 04.2022
Brand Ambassador - Driver Role
Peloton
10.2019 - 04.2021
A-Levels - Business Studies
Greenford Sixth form
09.2010 - 05.2013
A-Levels - Sport Science
Greenford Sixth form
09.2010 - 05.2013
GCSEs - Maths
Brentside High School
09.2005 - 05.2010
GCSEs - English
Brentside High School
09.2005 - 05.2010
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