Compassionate Nurse with significant expertise in patient care. Skilled in acute and chronic care management, wound care, and administering medications. Strong communicator with talent for building trust with patients and families. Brings calm and organised approach to high-pressure environments, enhancing overall patient outcomes.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Care Assistant
Royal Liverpool University Hospital
Liverpool, Merseyside
12.2022 - Current
Provided personalised care and support to residents, enhancing their quality of life.
Supported service users in activities of daily living, enhancing their independence and well-being.
Promoted dignity and independence in service users by encouraging self-care.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Maintained clean and hygienic living environments, ensuring comfort and safety.
Maintained precise records to ensure continuity of care and effective communication among the care team.
Documented care provided, facilitating accurate reporting and compliance with care standards.
Participated in training sessions, continuously improving care techniques and knowledge.
Assisted with daily living activities, promoting independence amongst elderly clients.
Provided emotional support and companionship, building trusting relationships.
Engaged in respectful communication, respecting the dignity of those in care.
Supported residents with mobility issues, using equipment safely to aid movement.
Documented care provided, ensuring accurate and up-to-date records were kept.
Prepared and served nutritious meals, catering to diverse dietary requirements.
Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
Managed challenging behaviour sensitively, adopting a person-centred approach.
Offered guidance on personal hygiene practices, promoting self-care skills.
Assisted in the implementation of care plans, tailored to individual needs.
Coordinated with family members, providing updates and involving them in care decisions.
Conducted risk assessments to identify potential hazards within the care setting.
Facilitated social activities, encouraging interaction and community within the care home.
Administered medication under supervision, adhering to strict healthcare guidelines.
Monitored and recorded vital signs, contributing to health assessments and care plans.
Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
Responded promptly to emergencies, applying first aid and alerting medical staff.
Documented care plans, hospital actions and patient activities in line with best practices.
Obtained current medical information, weight, height and vital signs to aid care planning.
Clinical Placement Experience
Mersey Care NHS Foundation Trust
West Lancashire, Lancashire
03.2022 - 03.2026
Delivered holistic care to elderly patients, supporting mobility, personal care, and chronic condition management to enhance overall well-being.
Managed catheter care, monitored fluid balance, and facilitated post-operative recovery to promote patient safety and comfort.
Supported pre- and post-operative care, wound management and nutritional monitoring.
Participated in triage, emergency care, and rapid patient assessment.
Assisted with procedures, patient preparation, monitoring and post-procedure care.
Monitored cardiac patients, performed ECG test, and medication administration under supervision.
Observed and assisted in high-dependency care, including vital signs monitoring and patient support.
Collaborated with team members to ensure effective patient care and achieve shared health outcomes.
Maintained clean, safe working environments to eliminate accident risks.
Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Trained and mentored employees to maximise team performance.
Achieved service time and quality targets.
Built and maintained courteous and effective working relationships.
Handled customer complaints effectively, ensuring resolution and satisfaction. with calm, clear communication and problem-solving.
Handled customer concerns and escalated major issues to supervisor.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Actively listened to customers to fully understand requests and address concerns.
Prepared a range of written communications, documents and reports.
Health Care Assistant
Id-Medical
Liverpool, Merseyside
06.2012 - 12.2022
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Documented care provided, ensuring accurate and up-to-date records were kept.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
Helped patients with bathing, meal assistance, toileting and mobility support.
Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
Assisted with daily living activities, promoting independence amongst elderly clients.
Engaged in respectful communication, respecting the dignity of those in care.
Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
Supported residents with mobility issues, using equipment safely to aid movement.
Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
Promoted and encouraged independence while assisting patients with daily routines.
Positioned and transported patients in wheelchairs or on movable beds.
Established friendly rapport with patients to promote positive health and wellbeing.
Provided emotional support and companionship, building trusting relationships.
Provided personalised care and support to residents, enhancing their quality of life.
Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
Facilitated patient mobility through assistance with walking, transfers, and use of mobility aids, preventing falls and promoting independence.
Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
Communicated effectively with patients, families, and healthcare professionals to ensure high-quality care coordination.
Managed challenging behaviour sensitively, adopting a person-centred approach.
Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times.
Supported patient wellbeing by planning and participating in daily activities and exercise.
Participated in training sessions, continuously improving care techniques and knowledge.
Assisted in walking, talking and movement activities for rehabilitation purposes.
Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
Utilised patient handling equipment safely and effectively, reducing the risk of injury to patients and staff.
Provided care to patients following detailed care and rehabilitation plans.
Kept public areas clean and hygienic by performing routine sanitisation tasks.
Monitored and recorded vital signs, contributing to health assessments and care plans.
Prepared and served nutritious meals, catering to diverse dietary requirements.
Cleaned rooms and sanitised kitchen workspaces.
Conducted regular checks on patients to monitor their condition and report any changes to registered nurses or doctors.
Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
Kept patients, carers and families updated on health conditions through regular communications.
Health Care Assistant
Primary Medical
High Wycombe, buckinghamshire
02.2011 - 06.2012
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Documented care provided, ensuring accurate and up-to-date records were kept.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Maintained clean and hygienic living environments, ensuring comfort and safety.
Helped patients with bathing, meal assistance, toileting and mobility support.
Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
Warehouse Worker
Mg Khan
High Wycombe, Buckinghamshire
04.2004 - 01.2011
Picked orders to meet productivity targets.
Cleaned and maintained warehouse in compliance with safety standards.
Picked and packed customer orders with accuracy, meeting daily productivity targets.
Understood warehouse product placement, enabling efficient picking and packing services.
Maintained a clean and safe working environment, following health and safety guidelines.
Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Picked customer orders accurately, ensuring timely dispatch and customer satisfaction.
Loaded and unloaded goods from delivery vehicles, adhering to strict safety protocols.
Assisted in the packaging of goods, preparing them for shipment or collection.
Accurately followed verbal and written directions.
Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
Maintained cleanliness and organisation of warehouse to support smooth workflow.
Loaded and unloaded delivery vehicles, minimising damage to goods and ensuring timely dispatch.
Selected, stored and used appropriate equipment to perform picking and packing tasks.
Labourer
Workmates
High Wycombe, Buckinghamshire
05.1999 - 03.2004
Kept tools and equipment organised and in good working condition.
Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
Provided general labour support across multiple construction sites, adapting quickly to new tasks and teams.
Transported items safely and responsibly to minimise risk.
Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
Assisted in site preparation, including clearing debris and setting up necessary equipment for construction projects.
Loaded and unloaded building materials from delivery trucks, maintaining inventory levels on site.
Moved materials to work areas and helped load production machinery.
Cleaned and stored hand-held tools appropriately, prolonging working life and preventing damage.
Complied with and followed all safety standards and policies and wore protective equipment applicable to each job duty.
Operated a variety of power tools and machinery, including drills and compactors, following safety protocols.
Disposed of excess materials and waste within target timescales to minimise health risks.
Wore company-mandated PPE for work tasks, staying within safety guidelines and following regulations.
Collaborated with skilled tradespeople to provide support during construction tasks, enhancing project efficiency.
Ensured compliance with health and safety standards on construction sites, minimising risk of accidents.
Measured and cut building materials to specified sizes, contributing to the accuracy of construction projects.
Mixed, poured, and spread concrete, ensuring smooth application for foundations and other structures.
Cashier
Zimbank
Harare, Zimbabwe
03.1992 - 01.1998
Handled cash, credit card, and voucher payments, maintaining accurate financial records.
Processed payments by cash, cheque, or card to complete transactions.
Maintained clean, tidy and organised checkout areas.
Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Completed daily records updates to track sales and accurate payment totals.
Calculated and provided accurate change to customers after transactions.
Maintained high productivity by efficiently processing cash, credit and debit payments.
Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Processed transactions quickly and accurately, enhancing customer checkout experience.
Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
Maintained neat and clean shop floor and storage areas.
Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
Consulted with customers to help with purchasing decisions.
Managed queue efficiently, reducing waiting times and improving customer satisfaction.
Prepared daily cash deposits to move funds to financial institution.
Used POS machines to scan items and process transactions.