Pavan Krishna Varma pinnamaraju
LONDON
Summary
Dynamic Sales Assistant with proven expertise in sales enhancement and stock management from a successful tenure at WHSmith. Excelled in fostering customer relationships, leading to a consistent increase in sales targets. Skilled in multitasking and problem-solving, significantly contributing to team performance and store efficiency. Trained new staff, enhancing overall sales skills and knowledge.
Overview
1
1
year of professional experience
Work History
Sales Assistant
WHSmith
05.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Boosted store revenue through upselling and cross-selling techniques.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
Catering Staff Member
Wild Staffing Services Ltd
09.2023 - 04.2024
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Enhanced customer satisfaction by providing exceptional catering services at various events.
Education
Master of Science - International Business Management
UNIVERSITY OF EAST LONDON
Royal Docks, United Kingdom05-2025
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University Kakinada
INDIA07-2022
Skills
- Stock management
- Sales expertise
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Team support and assistance
- Product management and pricing
- Multitasking
- Sales floor organization
- Problem-solving abilities
Languages
Telugu
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Timeline
Sales Assistant
WHSmith
05.2024 - Current
Catering Staff Member
Wild Staffing Services Ltd
09.2023 - 04.2024
Master of Science - International Business Management
UNIVERSITY OF EAST LONDON
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University Kakinada
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