- I enjoy spending time with my family having movie and family games nights
- I enjoy many hobbies but especially making balloon displays as i am a very creative individual and enjoy being busy
Donna Walmsley
Washington,Tyne and Wear
Summary
Experienced Sales Assistant with 3 years experience at One Beyond in Washington, Tyne and Wear, with a strong background in customer service, visual merchandising, and stock management. Proven ability to handle sales transactions efficiently and manage inventory replenishment to ensure product availability. Adept at organising promotional events and analysing customer feedback to enhance service delivery. Committed to delivering exceptional customer experiences and contributing to store success through effective communication and adaptive problem solving.
Very confident at handling any store department. Talented at inventory and documentation management. Proven history taking on increased responsibility with enthusiasm and expertise.
Overview
3
3
years of professional experience
Work History
Sales Assistant
One Beyond
Washington, Tyne and Wear
05.2023 - Current
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Assisted in annual stocktaking through counting, record-keeping and documenting.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Organised merchandise displays to maximise visual appeal and promote sales.
- Built displays of items for special promotions and updated signs with correct pricing.
- Managed store ordering processes to ensure timely inventory replenishment.
- Managed banking cash processes, ensuring accuracy in cashing up and ordering change.
- Optimised stock rotation through systematic re-merchandising of full aisles.
- Stock items on shop floor to ensure product availability and enhance customer experience.
- Utilised point of sale POS systems efficiently, processing transactions and issuing receipts.
- Organized front-end and window displays, applying merchandising standards to enhance shopping experiences.
- Assisted in organising promotional events, enhancing brand awareness and driving sales.
- Analysed customer feedback to identify areas for improvement in service delivery.
Education
GCSEs -
Oxclose community school
Sunderland01-1999
Skills
- Customer service
- Visual merchandising
- Stock management
- Sales transaction processing
- Promotional event planning
- Inventory replenishment
- Product knowledge
- Face-to-face selling
- Adaptive problem solving
- Time management
- Effective communication
- Outstanding customer service
- Multitasking efficiency
- Stocking shelves
- Cleanliness standards
- Stock control
- Shelf stocking
- Computer literate
- Store opening and closing duties
- Price tagging
- Stock room management
- Stock replenishment
- Merchandising
- Merchandise pricing
Interests
Timeline
Sales Assistant
One Beyond
05.2023 - Current
GCSEs -
Oxclose community school