Pauline Shepherd

Planned age-appropriate activities aligned with EYFS framework to support children's learning through play.

Created a safe and inclusive learning environment for all children.

Observed and assessed children's progress while maintaining accurate records.

Encouraged positive behaviour, independence, and self-confidence in preparation for school.

Ensured safeguarding policies were adhered to at all times.

Supported children with additional needs by adapting activities and assisting families with referrals.

Collaborated within a team and worked independently to ensure smooth daily operations.

Administered first aid as required, holding a paediatric first aid qualification.

• Monitored trends in consumer behaviour with keen attention to detail.
• Improved customer service by efficiently handling queries and complaints.
• Collaborated effectively with team members to meet sales targets.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

• Utilised excellent communication skills to provide detailed product information.
• Built strong relationships with regular customers for repeat business.
• Managed till operations smoothly, reducing waiting time for customers.
• Offered personalised shopping advice to enhance customer experiences.

• Conducted regular checks of eating areas for possible hazards or cleanliness issues.
• Monitored playground during breaks, ensured secure play environment for children.
• Coordinated with teaching staff for effective supervision strategies.
• Provided emotional support to distressed students, contributed to mental wellbeing.
• Helped special needs students with meals, achieved inclusivity.
• Administered first aid, ensured child safety.
• Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
• Upheld discipline in eating areas to maintain orderliness.

• Administered medications for pain management and symptom control.
• Organised transport for patients requiring additional medical services or appointments outside the healthcare facility.
• Assisted in feeding patients with difficulty swallowing or eating independently; ensured proper nutrition intake.
• Assisted in daily living activities, promoting independent living.
• Promoted recovery with efficient wound care and dressing changes.
• Coordinated visiting hours for family members whilst respecting patient privacy and rest periods.
• Collaborated with multidisciplinary team members to provide comprehensive patient care.